Housekeeping Attendant
20 hours ago
1. Cleaning and Maintenance
- Maintain cleanliness in guest rooms, public areas, corridors, and back offices.
- Make beds, change linens, and replace towels as per hotel standards.
- Dust, vacuum, mop floors, and clean windows, furniture, and fixtures.
- Report any maintenance issues or damage immediately to the Engineering department.
2. Guest Room Preparation
- Ensure rooms are properly stocked with amenities, toiletries, and supplies.
- Check that rooms are clean, organized, and inspection-ready before guest arrival.
- Follow hotel SOPs for turn-down service and special guest requests.
3. Laundry and Linen Management
- Collect, wash, iron, and distribute hotel linens, uniforms, and guest laundry.
- Maintain proper inventory of clean and soiled linen.
- Follow hygiene and fabric care standards to extend linen life.
4. Inventory and Stock Control
- Keep track of housekeeping supplies and cleaning materials.
- Refill cleaning trolleys and storage areas daily.
- Inform supervisors about low stock levels or requisition needs.
5. Health, Safety, and Hygiene
- Adhere to safety protocols while handling cleaning chemicals and equipment.
- Maintain hygiene standards as per hotel and government regulations.
- Dispose of waste responsibly and follow recycling guidelines.
6. Guest Service
- Greet guests politely and assist them with requests (extra towels, pillows, etc.).
- Handle guest belongings with care and maintain confidentiality.
- Report lost and found items immediately as per hotel policy.
7. Coordination and Communication
- Coordinate with the Front Office for room status updates (vacant, occupied, DND, etc.).
- Liaise with the Maintenance team for repair requirements.
- Attend daily briefings and update supervisors on completed tasks.
8. Quality and Standard Maintenance
- Follow Standard Operating Procedures (SOPs) for cleaning and inspection.
- Ensure rooms and public areas meet brand quality and presentation standards.
- Participate in regular training sessions for skill and service improvement.
9. Teamwork and Supervision (for Senior Roles)
- Supervise Room Attendants and assign daily tasks.
- Inspect rooms after cleaning to ensure quality standards are met.
- Assist in training new team members and maintaining team discipline.
10. Other Responsibilities
- Support special cleaning projects (deep cleaning, spring cleaning, etc.).
- Maintain housekeeping records (lost & found, room checklists, maintenance logs).
- Ensure personal grooming and uniform standards are followed at all times.
Job Types: Full-time, Permanent
Pay: ₹14, ₹15,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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