ServiceNow developer

1 week ago


Bengaluru, Karnataka, India VyntraPro Innovations Full time ₹ 15,00,000 - ₹ 28,00,000 per year

We're Hiring:
ServiceNow CMDB & ITSM Implementation Specialist

Experience -
5 Years

Location -
Bangalore

Key Responsibilities:

Lead end-to-end greenfield implementation of ServiceNow CMDB & ITSM modules.

Design, configure, and optimize ITSM processes (Incident, Problem, Change, Request, Knowledge).

Architect CMDB with proper CI class models, discovery, dependency mapping & integrations.

Collaborate with infra teams to ensure smooth Discovery setup & connectivity.

Integrate ServiceNow with monitoring tools (SCCM, SolarWinds, AWS, Azure).

Define CMDB governance, ownership, and best practices.

Provide training, documentation, and post-implementation support.

Required Skills & Experience:

5+ years on ServiceNow platform with 2+ full-cycle ITSM & CMDB implementations.

Strong understanding of ITIL processes and hands-on ServiceNow configuration.

Expertise in CMDB Discovery, Service Mapping, CI lifecycle.

Experience with integrations (REST/SOAP, MID Servers, data imports).

ServiceNow CSA – Required | CIS (ITSM/CMDB) – Preferred | ITIL Foundation – Preferred.

Nice to Have:

Experience in regulated industries (Healthcare, Finance, Govt.).

Agile methodology exposure.

  • Knowledge of HAM/SAM, SecOps, or GRC modules.

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