Customer Experience Engineer 2

3 days ago


Hyderabad, Telangana, India Microsoft Full time

Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure Customer Experience Platform (CXP) team's mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work.
 
Our team is at the heart of delivering scalable, resilient, and intelligent solutions that empower customer engineering teams across the organization. We are seeking a highly experienced and innovative Senior Customer Engineer with development experience and focus on AI/ML, agentic systems, and full stack development to join the team. This role offers the opportunity to lead the development of next-generation intelligent platforms and contribute to the strategic direction of customer engineering for commercial businesses. The selected candidate will be mainly focusing on developing the agentic AI systems to transform Azure support.
 
 
Every day, our customers stake their business and reputation on our cloud. You can help Azure CXP provide our customers with the world-class cloud services they need to succeed. 
 
 
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 



  • Hyderabad, Telangana, India Microsoft Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.We...


  • Hyderabad, Telangana, India Microsoft Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Customer Experience Engineering IC3Hyderabad, Telangana, IndiaDate postedSep 19, 2025Job number1872095Work site3 days / week in-officeTravelNoneRole typeIndividual ContributorProfessionProgram ManagementDisciplineCustomer Experience EngineeringEmployment typeFull-TimeOverviewEvery minute of every day, customers stake their entire business and reputation on...


  • Hyderabad, Telangana, India Microsoft Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. We are...


  • Hyderabad, Telangana, India Upcoming Engineer Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Upcoming Engineeris on a mission to make India's engineering students career-ready through workshops, expert sessions, and real-world exposure.We're looking for dynamicCampus Ambassadors in Hyderabadwho are passionate about personal growth, networking, and helping fellow students prepare for the professional world.What You'll Do:Represent Upcoming Engineer ...


  • Hyderabad, Telangana, India DTCC Candidate Experience Site Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills...


  • Hyderabad, Telangana, India VXI Global Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    It's fun to work in a company where people truly BELIEVE in what they are doingWe're committed to bringing passion and customer focus to the business.VXI Global Solutions hiring for Voice International process and ChatFreshers Process: Chat & Voice process (International)Location: Hitech city, Hyderabad Shift: Night shift (Rotational night shifts) and 5 Days...


  • Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Amazon's International Seller Services (ISS) org is seeking talented software engineers to join the Tax and Invoicing Experience (TIE) team. We are looking for smart, enthusiastic, and passionate individuals to solve complex technical problems and work with engineering and business teams distributed across the globe.Key job responsibilitiesYour primary...


  • Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Amazon's International Seller Services (ISS) org is seeking talented software engineers to join the Tax and Invoicing Experience (TIE) team. We are looking for smart, enthusiastic, and passionate individuals to solve complex technical problems and work with engineering and business teams distributed across the globe.Key job responsibilitiesYour primary...


  • Hyderabad, Telangana, India Blackbaud Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Experience Manager (CXM)As a CXM youll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support various areas of the business, providing initial improvement recommendations, and tracking execution of recommendations.Key ResponsibilitiesCustomer Journey Mapping:...


  • Hyderabad, Telangana, India DTCC Candidate Experience Site Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    Lead Cloud Security Engineer The Cloud Security Engineering team provides best in class cloud security services to the enterprise securing the workloads, application and data in AWS, Azure and GCP. This position is for a Lead Cloud Security Engineer.This position focuses on Cloud Security Capabilities in AWS, Azure and GCP, as well as providing Subject...