Senior Analyst

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

This high impact, high visibility position is part of Payment Systems Intelligence - a key component of Global Risk's Payment Ecosystem Risk and Control (PERC) initiative. PERC's team of technology experts are vital to Visa's efforts to identify, investigate, disrupt and prevent attacks targeting the global payment ecosystem. This role will specifically aid in the all-source and technical analysis of cybercrime and fraud operations targeting the global payments ecosystem, with a specific focus on global scam campaigns. The Senior Analyst will be responsible for supporting efforts to identify, investigate, disrupt, and develop finished intelligence reporting on the most prolific and impactful scam activity targeting Visa payments. The Senior Analyst will also research, draft, publish, and present client-facing and public intelligence reports on behalf of Visa Inc. The Senior Analyst will support a key functional area of Visa with fraud and scam investigations, intelligence collection, client fraud and cybercrime discussions, and additional ad hoc intelligence and cybercrime requests as needed. Key measures of success for this position include:

• Reducing successful cyber fraud targeting financial institutions
• Identification and successful disruption of scam activity
• Supporting early identification of new fraud trends and tactics through intelligence collection and investigations
• Rapid response, triage and analysis of technical forensic investigation reports
• Conducting analysis of material cybercrime, fraud and scam events

Primary Responsibilities:

• Support efforts to disrupt scam activity, including by conducting in depth research and analysis to uncover scam infrastructure using closed and public sources, connecting infrastructure and common indicators across numerous investigations, and actioning investigation findings to disrupt scam activity at the source
• Analyze large datasets of payment transactions to identify and correlate anomalous activity
• Support the development of robust and detailed processes for identification of scam activity, intake of reports from key partners, triage of identifications and reports to pursue the most pertinent investigations and follow the investigation through to disruption of the scam campaigns
• Manage vendor relationships and identify new and novel ways to utilize vendor tools for scam disruption
• Draft and publish finished, polished intelligence reporting with minimal effort for multiple audiences, including presenting findings for senior leadership, external clients, and for public consumption
• Identify new fraud and cybercrime threats to the payments ecosystem and communicate them to relevant stakeholders
• Triage and analyze forensic investigation reports, identify technical correlations between cybercrime attacks, and develop digital infrastructure maps (domains, IPs, malware variants) of overlapping cybercrime operations
• Provide intelligence and technical analysis support to the Investigations team during official PCI forensic investigations
• Support Visa risk personnel with investigations, intelligence collection, and extract actionable information from disparate intelligence sources, synthesize that intelligence, and clearly and concisely report findings through finished intelligence reports with minimal supervision or edits

Secondary Responsibilities:

• Identify new fraud and cybercrime threats to the payments ecosystem and communicate them to relevant stakeholders
• Provide intelligence and technical analysis support to the Global Risk organization to further protect the payment ecosystem
• Conduct all-source research and analysis of cybercrime methods and attacks using technical fraud tools to communicate identified threats to internal Visa partners and external clients
• Provide presentations to global audiences on cybercrime and fraud threats impacting the payments ecosystem
• Other duties as assigned

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

REQUIRED EXPERIENCE:

• 6-8 years experience in payment card or information security industry, all-source cyber intelligence organizations, investigating payment card, cybercrime fraud or Bachelor's degree with 5-7 years of real-word experience
• Candidate must have strong passion and competency in researching, investigating, and analyzing payments fraud and financial crimes matters and writing comprehensive reports that clearly demonstrate the actionable results of their investigations
• 2-3 years of experience writing operational or strategic level intelligence reports for senior stakeholders
• Demonstrated data analytics skills, including proficiency using Microsoft Excel to manipulate and analyze transaction data, identify and correlate anomalous activity within that data, and present easily digestible and actionable results.
• Ability to identify emerging cybercrime and fraud techniques in a fast-paced, highly technical environment.
• Experience conducting in-depth fraud analysis in support of investigations and presenting findings to clients or internal partners
• Adaptable and able to work well in a fast paced, team-oriented environment
• Ability to respond after-hours, weekends and holidays to major global fraud events
• Good interpersonal, facilitation, and demonstrated leadership skills
• Understanding of payments process and cybercrime and fraud techniques
• Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action with minimal supervision
• High level of self-motivation and initiative

PREFERRED EXPERIENCE:

• Master's degree in a related field
• At least 1 year of direct experience investigating and disrupting scam activity (financial)
• Moderate understanding of, risk management, network security, digital forensics, and security operations
• Understand network and system vulnerabilities and provide recommended counter measures or mitigating controls to reduce payments risk to an acceptable and manageable level
• Experience researching and analyzing cyber threat intelligence
• Experience working with local, state federal, or international law enforcement agencies investigating incidents of fraud
• Knowledge of transactions, systems processing transactions, and overall transaction processes
• Knowledge of concepts, terms, processes, policy and implementation of information security
• Knowledge of intelligence databases and analytical tools or similar intelligence reporting systems
• CISSP, CHFI, CEH, GIAC, Security + certifications

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.