Academic Counsellor

5 hours ago

Bengaluru, Karnataka, India Deekshalearning Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Summary: We are looking for a proactive and empathetic Academic Counsellor to guide and support students in selecting the right learning programs tailored to their goals. The ideal candidate will possess excellent communication and problem-solving skills, with a passion for helping learners achieve academic and career success in a fast-growing EdTech environment

Key Responsibilities

  • Counsel prospective students and parents to help them understand and choose suitable courses and learning programs
  • Conduct detailed needs assessments to match students' career goals, educational needs, and program offerings
  • Follow up on leads and inquiries via phone, email, and other channels to convert them into enrolments
  • Provide detailed and accurate information about course content, curriculum, duration, and career outcomes
  • Maintain a strong understanding of EdTech offerings, trends, and student needs to deliver personalized guidance
  • Collaborate with the sales and marketing teams to achieve enrolment targets and drive business growth
  • Build and nurture relationships with students, parents, and other stakeholders to ensure a smooth onboarding process
  • Track and maintain accurate records of student interactions, inquiries, and enrolments in the CRM system
  • Provide post-enrolment support, including addressing queries and resolving challenges faced by students

Qualifications

  • Bachelors degree in Education.
  • Proven experience in academic counselling, sales, or customer support roles (preferably in the EdTech sector)
  • Exceptional communication, listening, and interpersonal skills
  • Ability to identify student needs and deliver tailored solutions
  • Goal-oriented mindset with a track record of achieving targets
  • Proficiency in CRM tools, MS Office, and virtual communication platforms
  • Ability to work in a fast-paced, dynamic environment while maintaining a student-centric approach
  • Attractive Performance based unlimited incentives
  • NOTE: Language : English, Kannada Mandatory

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