Staff Software Engineer

About Us: HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names
Our People With over 1,500 team members across 15 countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home
Our Impact As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen
About the Role: The Conversations team powers millions of customer interactions daily across SMS, email, WhatsApp, and more. Our frontend handles billions of UI events/month, deep workflows, multi-tenant complexity, and real-time state sync. We push to its limits
You'll lead the frontend architecture—building systems that last, frameworks that scale, and experiences that feel instant. Responsibilities: Architect and evolve the platform for scale, performance, and modularity Own rendering logic, state management, and shared UI systems Eliminate jank, reduce complexity, and drive pixel-perfect UX Define frontend architecture patterns and enforce design/code quality Collaborate across backend, platform, design, and product Mentor the team; hire and grow top-tier frontend talent You build for others — design systems, patterns, infra, and documentation Develop the platforms and frameworks that serve as the foundation for others to innovate and build upon Requirements: 7 years of frontend experience; Preferably 2 years scaling systems Deep in Vue's/React's internals—reactivity, lifecycle, Composition API, Pinia/Vuex or similar store management Built and maintained large-scale SPAs with complex state/data flows Strong grasp of performance: bundle strategy, lazy loading, virtual DOM tuning Fluent in modern tooling: Vite, Webpack, Linting, etc. Expert in profiling and using Chrome Dev tools to troubleshoot performance bottlenecks. Comfortable with frontend testing at all levels (unit, integration, E2E) Care deeply about accessibility, semantics, and long-term code health Communicate with clarity and lead by technical example EEO Statement: At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
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