Manager - DevOps

Job Description
Role : Manager - DevOps
We at Pine Labs are looking for those who share our core belief - Every Day is Game day. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.

Role Purpose
We are seeking a Manager DevOps who will lead and manage the organizations DevOps Infrastructure, Observability stack for applications, CI-CD Pipeline and support services. This role involves managing a team of DevOps engineers, architecting scalable infrastructure, and ensuring high availability and performance of our messaging and API management systems. This individual will oversee a team of IT professionals, ensure the seamless delivery of IT services, and implement strategies to align technology solutions with business objectives. The ideal candidate is a strategic thinker with strong technical expertise and proven leadership we entrust you with :

• Lead and mentor a team of DevOps Lead/Engineers in designing and maintaining scalable infrastructure.
• Architect and manage Kafka clusters for high-throughput, low-latency data streaming.
• Deploy, configure, and manage Kong API Gateway for secure and scalable API traffic Design and implement CI/CD pipelines for microservices and infrastructure.
• Automate infrastructure provisioning using tools like Terraform or Ansible.
• Monitor system performance and ensure high availability and disaster recovery.
• Collaborate with development, QA, and security teams to streamline deployments and enforce best practices.
• Ensure compliance with security standards and implement DevSecOps practices.
• Maintain documentation and provide training on Kafka and Kong usage and best practices.
• Strong understanding of observability pillars : metrics, logs, traces, and events.
• Hands-on experience with Prometheus for metrics collection and Grafana for dashboarding and visualization.
• Proficiency in centralized logging solutions like ELK Stack (Elasticsearch, Logstash, Kibana),

Fluentd, or Splunk.

• Experience with distributed tracing tools such as Jaeger, Zipkin, or OpenTelemetry.
• Ability to implement instrumentation in applications for custom metrics and traceability.
• Skilled in setting up alerting and incident response workflows using tools like Alertmanager,

PagerDuty, or Opsgenie.

• Familiarity with SLOs, SLIs, and SLA definitions and monitoring for service reliability.
• Experience with anomaly detection and root cause analysis (RCA) using observability data.
• Knowledge of cloud-native monitoring tools (e.g., AWS CloudWatch, Azure Monitor, GCP

Operations Suite).

• Ability to build actionable dashboards and reports for technical and business stakeholders.
• Understanding of security and compliance monitoring within observability frameworks.
• Collaborative mindset to work with SREs, developers, and QA teams to define meaningful

observability goals.

• Prepare and manage the IT budget, ensuring alignment with organizational priorities.
• Monitor expenditures and identify opportunities for cost savings without compromising quality.
• Well-spoken with good communication skills, as lot of stakeholder management is needed.

What matters in this role : work experience :

• Bachelors or masters degree in computer science, Engineering, or related field.
• 8+ years of experience in DevOps or related roles, with at least 5 years in a leadership

position.

• Strong hands-on experience with Apache Kafka (setup, tuning, monitoring, security).
• Proven experience with Kong API Gateway (plugins, routing, authentication, rate limiting).
• Proficiency in cloud platforms (AWS, Azure, or GCP).
• Kafka certification or Kong Gateway certification.
• Experience with service mesh technologies (e.g., Istio, Linkerd).
• Knowledge of event-driven architecture and microservices patterns.
• Experience with GitOps and Infrastructure as Code (IaC).
• Experience with containerization and orchestration (Docker, Kubernetes).
• Strong scripting skills (Bash, Python, etc.).
• Hands on with monitoring tools (Prometheus, Grafana, Mimir, ELK you should be comfortable with :
• Working from office : 5 days a week ( Sector 62, Noida)

Pushing The Boundaries
Have a big idea? See something that you feel we should do but havent done? We will hustle hard to make it happen. We encourage out of the box thinking, and if you bring that with you, we will make sure you get a bag that fits all the energy you bring along.

What We Value In Our People

• You take the shot : You Decide Fast and You Deliver Right
• You are the CEO of what you do : you show ownership and make things happen
• You own tomorrow : by building solutions for the merchants and doing the right thing
• You sign your work like an artist : You seek to learn and take pride in the work you do

)