Assistant Clinic Incharge/Manager

3 days ago

Guwahati Thane Vadodara, India DR. Krishna's Cancer Healer Llp Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: Assistant Clinic in charge

Reports to: Clinic in charge/Regional Manager

Job Summary:

The Assistant Clinic In charge is responsible for supporting the Clinic in charge in ensuring smooth day-to-day operations, managing patient care, overseeing staff, and maintaining high standards of service quality at the clinic. This role requires strong organizational skills, attention to detail, and a commitment to providing a positive patient experience.

Key Responsibilities:

  1. Operational Support:

  2. Assist the Clinic in charge in daily clinic operations, including appointment scheduling, patient registrations, and managing walk-ins.

  3. Ensure all clinic areas are clean, well-organized, and fully stocked.

  4. Handle patient inquiries, complaints, and feedback professionally.

  5. Patient Management:

  6. Coordinate with doctors and support staff to ensure timely and efficient patient care.

  7. Ensure that patients are well-informed about their appointments, follow-up care, and payment processes.

  8. Oversee patient records, ensuring accuracy and confidentiality.

  9. Staff Supervision:

  10. Assist in managing clinic staff, ensuring they adhere to protocols and maintain a high level of professionalism.

  11. Conduct briefings and provide necessary updates or training as required.

  12. Schedule shifts and manage attendance, ensuring adequate coverage during operating hours.

  13. Inventory and Supplies Management:

  14. Monitor clinic inventory, including medical supplies and equipment.

  15. Place orders for restocking as necessary to avoid shortages.

  16. Maintain records of stock levels and coordinate with the procurement team.

  17. Administrative Tasks:

  18. Support the Clinic in charge in handling administrative tasks, including report generation, documentation, and filing.

  19. Oversee billing and ensure accurate processing of payments.

  20. Ensure compliance with clinic policies and procedures.

  21. Quality Assurance:

  22. Regularly review clinic procedures to ensure adherence to healthcare standards and best practices.

  23. Coordinate with Sr. Management to implement corrective actions where needed.

  24. Communication and Coordination:

  25. Act as a point of contact between the clinic team and external departments, such as HR, Finance, and Marketing.

  26. Communicate updates, policy changes, or important information to clinic staff promptly.

Requirements:

  • Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and clinic management software.
  • Ability to handle stressful situations with professionalism and empathy.

Other Requirements:

  • Language Proficiency: Proficiency in local languages is a plus.
  • Work Hours: Flexibility to work shifts, including weekends if required.

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