Workforce Identity

2 days ago

Bengaluru, Karnataka, India The Nielsen Company Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Role Overview: The Identity Operations Analyst plays a crucial role in managing access controls, resolving identity-related issues, and ensuring compliance with cybersecurity policies. As part of our IAM team, you'll contribute to enhancing Nielsen's overall security posture.

Responsibilities:

  • Identity Ticket Management:

  • Promptly troubleshoot and resolve identity tickets and inquiries using system knowledge and team Standard Operating Procedures (SOP's).

  • Interface directly with employees to address access and application integration needs.

  • Access Management:

  • Manage user accounts and access permissions within the organization's identity management system.

  • Collaborate with the IAM team to ensure appropriate access levels across systems and applications.
  • Administer the IAM system daily, including user and group provisioning and deprovisioning.

  • Project Contributions:

  • Contribute to IAM projects, such as security enhancements and access control process improvements.

  • Create and contribute to operations improvements such as SOP's, and team metrics/reporting.

Qualifications

Required Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Minimum of 2 years of experience in IAM or related roles.
  • Proficiency with Okta, Active Directory, and CyberArk (strongly preferred).
  • Strong understanding of access controls, identity governance, and security best practices.
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Willingness to work and support 24x5 shift coverage (Monday to Friday).

Additional Skills:

  • Motivated and comfortable working independently to resolve customer issues.
  • Stay informed about the latest IAM trends and incorporate best practices.
  • Effective written and verbal communication skills to work directly with employees and represent the IAM program within Nielsen.
  • PowerShell scripting for Active Directory operations a plus.
  • IT Audit experience is a plus.
  • Technological skills to assist in building and maintaining IAM processes.

Additional Information

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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