Technical Sales Manager

Role & responsibilities

Location: Kolkata- India

Industry: Water Treatment, Wastewater Management, Environmental Engineering

Role Summary

The Technical Sales Manager will be responsible for promoting and selling clarifier mechanisms (central drive, peripheral drive, suction bridge, and lamella clarifiers) to municipal bodies, EPC contractors, and industrial clients. The role demands a combination of technical expertise, customer relationship management, and business development skills.

Technical Sales & Support

• Understand customer technical requirements and propose suitable clarifier solutions (mechanism selection, design customizations).
• Prepare and present technical proposals, datasheets, and BOQs.
• Conduct techno-commercial presentations to consultants, EPCs, and government officials.
• Support site engineers for technical clarifications during bidding and execution phases.

Business Development

• Identify and develop new clients across municipal, industrial, and EPC segments.
• Map consultant influence and drive specification approvals for clarifier technologies.
• Track tenders, RFQs, and upcoming project pipelines relevant to clarifiers.

Client Management

• Maintain strong relationships with key clients, consultants, and project managers.
• Provide pre- and post-sales technical support and ensure customer satisfaction.
• Handle negotiations and contract closures for clarifier mechanism packages.

Reporting & Coordination

• Coordinate with internal design and production teams to ensure deliverables are technically compliant and timely.
• Provide sales forecasts, pipeline updates, and competitor intelligence to management.
• Maintain CRM entries, DSR (daily sales reports), and MIS.

Required Technical Skills & Expertise

Clarifier Mechanism Knowledge

• Strong working knowledge of central drive, peripheral drive, suction-type clarifiers, and bridge/beam-type mechanisms.
• Understanding of mechanical component selection (gearboxes, torque arms, scrapers, scum skimmers, weirs, baffles, etc.).
• Familiar with drive assembly configuration, overload protection systems, and drive unit torque calculations.

Process Engineering

• Knowledge of sedimentation theory and clarifier sizing (surface loading rate, HRT, sludge settling characteristics).
• Capability to read and interpret P&IDs, process flow diagrams (PFDs), and hydraulic profiles.
• Understanding of inlet energy dissipation systems, effluent launder design, and scum handling provisions.

Design & Application Engineering

• Ability to interact with design engineers to finalize layout, GA drawings, and foundation requirements.
• Familiarity with AutoCAD or similar tools to review/mark-up technical drawings.
• Knowledge of material selection (SS304, SS316, FRP, epoxy-coated MS, etc.) based on effluent type and site conditions.

Fabrication & Installation Knowledge

• Exposure to fabrication standards, QA/QC practices for clarifier components.
• Awareness of assembly, erection, and alignment of clarifier mechanisms on site.
• Understanding of clarifier mounting types RCC tanks, steel tanks, and modular prefabricated units.

Electrical & Automation Basics

• Basic understanding of motor starters, torque limiters, VFDs, and panel wiring.
• Familiar with SCADA/BMS integration or standalone local control panels.
• Ability to coordinate with the automation team during FAT/SAT.

Proposal & Costing Skills

• Experience in preparing techno-commercial offers, including BOQs and datasheets.
• Ability to understand and address technical queries from EPCs and consultants.
• Exposure to government and industrial tender documentation and pricing logic.

Soft Skills & Competencies

• Technical storytelling for non-technical clients
• Cross-functional coordination with design, purchase, and project teams
• Time management and multi-project handling
• Strong customer relationship and negotiation abilities
• Proactive problem-solving approach during execution

Qualifications & Experience

• Education: B.E./B.Tech – Mechanical, Environmental, Chemical, or Civil Engineering.
• Experience: 8-10 years in technical sales of water/wastewater equipment (preferably clarifiers, thickeners, or similar mechanical packages).
• Software Skills: MS Office, AutoCAD (basic), CRM tools.
• Language: English, Hindi; regional language an advantage.

Key Competencies

• Strong understanding of clarifier types: bridge-type, suction clarifiers, peripheral drives, lamella systems.
• Excellent communication & presentation skills.
• Strong negotiation and analytical skills.
• Ability to read & interpret P&IDs, GA drawings, and technical specifications.
• Willingness to travel extensively for site visits and client meetings.

Preferred Industries

• Water Treatment OEMs
• Clarifier Mechanism Fabricators
• EPC/Turnkey contractors in STP/ETP segments
• Industrial OEMs in steel, pulp & paper, food, power