Linux Engineer

Create the future of e-Health together with us by becoming a Linux Engineer
At CompuGroup Medical, our mission is to build groundbreaking solutions for digital healthcare. We aim to revolutionize how healthcare professionals produce, access, and utilize information, enabling them to focus on the core value of their work: patient outcomes. As one of the Best in KLAS organizations in the industry, we offer a full scope of Electronic Health Records (EHR), Billing, Payment services, and Revenue Cycle Management (RCM) services. We provide our team members with the training and solutions to grow across various technologies and processes.

What You Can Expect From Us

• High Performing Team: You will be part of a close-nit, elite team within CGM that will move fast, with accuracy and hit deadlines with confidence.
• In-Person Team Environment: The role and the team will be onsite in Noida. We're making work human again. No more working with people that you never meet in person. In this role, you will build in-person relationships with your team, and friendships for years to come.
• Comprehensive Benefits: Extensive group health and accidental insurance programs.
• Seamless Onboarding: A safe digital application process and a structured onboarding program.
• Engagement Activities: Tons of fun at work with engagement activities and entertaining games.
• Career Growth: Various career growth opportunities and a lucrative merit increment policy.
• Job Security: A recession-proof and secure workplace for our entire workforce.
• Flexible Transportation: Choose between a self-transport allowance or our pick-up/drop-off service.
• Subsidized Meals: Enjoy our kitchen and food hall with subsidized meals, for your convenience.

Profile Requirement

• Technical Support:
• Provide first and second-level support for Linux-related issues.
• Diagnose and resolve hardware, software, and networking issues on Linux servers and workstations.
• Respond to and resolve tickets within defined service level agreements (SLAs).
• Day to day activities i.e., Importing logs, processing logs, generating reports etc.
• Monitoring Transactions & Services of different channels of customers/bank
• Should be ready to work in shifts, & as per roster
• System Administration:
• Perform routine system maintenance, including updates, patches, and security configurations.
• Manage user accounts, permissions, and access controls.
• Make application setup ready for DR drill and ensure successful completion of same by coordinating with all stakeholders.
• Application / Database Configurations and Installation Activities.
• Monitor system performance and ensure the stability and reliability of the application.
• Monitor system performance and ensure the stability and reliability of Linux environments.
• Troubleshooting:
• Identify and troubleshoot server hardware and software issues.
• Analyse application and system logs to identify potential issues of the application on Linux platform.
• Work with other IT teams to resolve any infrastructure problems.
• Customer Support:
• Provide excellent customer service and support to clients and end-users.
• Assist customers with software installations, configurations, and upgrades.
• Educate clients on best practices and usage of Linux systems.
• Documentation:
• Maintain up-to-date documentation on system configurations, procedures, and troubleshooting steps.
• Create and update technical support guides and knowledge base articles.
• Create RCAs for the issues reported.
• Collaboration:
• Work closely with development, network, and other technical teams to ensure seamless integration and support of applications.
• Participate in on-call rotation and provide after-hours support as needed

Convinced?
Submit your persuasive application now (including desired salary and earliest possible starting date).

We create the future of e-health. Become part of a significant mission.