Associate, Controls Room UAT Governance

JOB DESCRIPTION

The Firmwide Control Management mission is to solidify an effective control framework within and across the lines of business by identifying and remediating control issues with a sense of urgency, regardless of the source. The Firmwide Control Management team will work collaboratively with other control disciplines and will oversee existing control functions as well as the development of new control functions and protocols. This process will enable the firm to engage the appropriate teams in a timely manner and provide the ability to quickly remediate critical control issues across all the impacted areas of the firm.

Job Summary

As an Associate in the Controls Room UAT Governance team, you will oversee User Acceptance Testing (UAT) for the Firmwide Operational Risk platforms and its related ecosystem throughout the entire system development life cycle. You will collaborate with Technology and Business teams to facilitate application functionality testing, ensuring UAT readiness and successful achievement of exit criteria. This role provides an opportunity to engage with stakeholders, manage project schedules, and contribute to the improvement of testing processes.

Job responsibilities

• Examine business requirements, functional specifications, and test cases to comprehend the functional and technical needs, thereby supporting testing of applications and ensuring that UAT exit criteria are successfully achieved
• Ensure UAT readiness by governing release scope, test case availability and other relevant data / information required by testers
• Chair triage calls with stakeholders from business and technology
• Work with business and technology teams to discuss issues impacting testing and identify improvement opportunities
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the UAT assignments for testers
• Prepare and/or review project schedules, if needed, with senior management and all other staff that will be affected by the project activities; revise them as required
• Regularly monitor the project's progress and make necessary adjustments to ensure its successful completion
• Provide timely updates to senior management and escalate issues as appropriate

Required qualifications, capabilities and skills

• Master's degree in Business Management/ Finance or bachelor's degree in Commerce/ Accounts or equivalent.
• 8+years' experience across user acceptance testing, planning and/or project and program management
• Working knowledge of Test management applications like QTest, ALM etc.
• Ability to handle multiple programs/project simultaneously, if required
• Must have analytical skills and attention to detail in written documentation
• Working knowledge of AGILE and JIRA
• Knowledge of analytical tools like Alteryx and Tableau
• Knowledge and understanding of the project management essentials
• Experience in working on the SharePoint and traceability matrix
• High acumen in Microsoft products: Word, PowerPoint, Excel, SharePoint, and MS Project
• Demonstrated ability to manage effectively through influence and knowledge

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.