Senior Program Manager, Signage

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

The Senior Signage Program Delivery Manager provides high-level strategic oversight and leadership across our regional signage program. As a Senior Program Manager, Signage, you will be integral in driving strategic discussions, managing headcount, overseeing financial reporting, guiding technology development processes and procedures, and maintaining strong vendor relationships. This role delivers comprehensive oversight and stewardship across a suite of low-to-mid complexity projects and initiatives, predominantly related to signage upkeep and construction, requiring you to lead strategic planning and implementation for global signage initiatives while ensuring alignment with organizational goals. You will provide high-level oversight of signage projects while leading cross-regional teams and fostering collaboration to ensure consistency in project delivery across the APAC region, directly contributing to JLL's mission of delivering exceptional signage solutions that drive organizational success.

What your day-to-day will look like:

Lead strategic planning and implementation for global signage initiatives while overseeing development and execution of signage-related technology and process enhancements

Manage budgets and financial reporting for global signage programs including cost analysis and forecasting while overseeing headcount management

Cultivate and maintain strong relationships with vendors serving as primary point of contact for strategic discussions and negotiations

Provide high-level oversight of low-to-mid complexity projects ensuring adherence to global signage standards and project objectives across APAC region

Develop Process and Standard Operating Procedures for signage program management while presenting updates on maintenance, construction, and projects

Present comprehensive reports on program status, financials, and strategic developments to senior management while coordinating vendor meetings

Offer technical expertise and impart training to colleagues while supervising assignments of junior staff members and signage installers.

Required Qualifications:

Bachelor's degree (BA/BS) in a related field with minimum of six years of experience in related field and proven track record in strategic planning and vendor management

Demonstrated experience in financial management and reporting with strong leadership and team management skills in supervisory role

Exceptional communication, negotiation, and stakeholder management skills with ability to lead cross-regional teams across APAC

Proficient in Microsoft Office Suite, including MS Project, with ability to grasp new technologies and manage complex signage programs

Experience managing budgets and financial reporting for global programs with cost analysis and forecasting capabilities

Proven ability to cultivate and maintain vendor relationships while ensuring performance aligns with company standards

Experience providing high-level oversight of projects while ensuring consistency in delivery across geographic areas.

Preferred Qualifications:

Master's degree in related field with advanced strategic planning experience

Advanced certifications such as PgMP or PMP with proven track record in program management

Experience in signage-related technology development processes and procedures

Background in cross-regional team leadership with APAC market knowledge

Experience presenting to senior management with comprehensive reporting capabilities

Knowledge of global signage standards and compliance requirements across multiple markets.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.