Relationship Manager

1 day ago


Chandigarh, Chandigarh, India Kotak Mahindra Bank Full time
Description
As a Relationship Manager, you will be the primary point of contact for our affluent clients, understanding their unique needs and providing customized banking solutions. Your role is pivotal in driving business growth and maintaining strong client relationships.

Responsibilities
  • Develop and execute strategies to acquire new affluent clients and expand business opportunities.
  • Build and maintain strong relationships with existing clients, ensuring their satisfaction and loyalty.
  • Offer personalized financial advice and solutions, including investment planning, wealth management, and business banking services.
  • Stay updated with market trends, industry regulations, and competitor activities to provide insightful recommendations.
  • Collaborate with internal teams to ensure seamless delivery of services and timely resolution of client queries.
  • Conduct regular client meetings, presentations, and reviews to discuss financial performance and strategic planning.
  • Identify cross-selling opportunities and refer clients to other bank products and services as appropriate.
  • Maintain accurate records of client interactions, transactions, and account information, ensuring data privacy and security.
  • Participate in networking events and industry forums to enhance the bank's visibility and reputation.
  • Continuously enhance your knowledge and skills through professional development programs and training.
Qualifications
  • Bachelor's degree in Business, Finance, Economics, or a related field.
  • Minimum 3 years of experience in relationship management or private banking, preferably in a similar role.
  • Strong knowledge of financial products, services, and market trends, particularly in the affluent segment.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with high-net-worth individuals.
  • Proven track record of achieving sales targets and maintaining a high level of client satisfaction.
  • Analytical mindset with the ability to interpret financial data and provide insightful recommendations.
  • Proficiency in using banking software and systems for account management and client relationship tracking.
  • Ability to work independently and manage a high volume of client interactions effectively.
  • Strong organizational skills and attention to detail, ensuring accurate record-keeping and compliance with regulations.
  • Flexibility to adapt to changing market conditions and client needs, with a proactive approach to problem-solving.

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