
Supervisor/Incharge
1 week ago
We are looking for a Warehouse & Operations Supervisor to oversee the complete day-to-day operations of our footwear e-commerce business. The ideal candidate will be responsible for ensuring smooth dispatch operations, error-free order fulfillment, and proper handling of returns. This is a hands-on role that requires leadership, attention to detail, and strong coordination skills with the warehouse team.
Key Responsibilities:
- Supervise all warehouse operations including picking, checking, packing, and dispatch of orders.
- Ensure correct item, size, and brand is shipped for every order.
- Monitor and control returns process — check, verify and restock returned products properly.
- Maintain inventory accuracy and ensure stock is kept in proper bins and zones.
- Coordinate with pickers, checkers, and packers to maintain order flow.
- Prepare and monitor daily dispatch & return reports.
- Ensure SOPs are followed strictly at every stage of operations.
- Identify operational errors and take immediate corrective action.
- Monitor staff performance and train team members when required.
- Work closely with management to increase efficiency and reduce dispatch errors.
Requirements:
- Minimum 2–4 years of experience in warehouse or e-commerce operations.
- Strong leadership and team management skills.
- Knowledge of dispatch, return, and inventory control processes.
- Basic computer knowledge (Excel / Order Management Systems).
- Ability to work in a fast-paced, high-volume environment.
- Attention to detail and problem-solving attitude.
Compensation:
- Competitive salary based on experience.
- Performance incentives for achieving error-free dispatch targets.
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