Manager - Medical Services (Medical Superintendent)
6 days ago
Key Responsibilities:
Clinical Governance & Patient Care
- Ensure delivery of safe, ethical, evidence-based, and patient-centric care across all departments.
- Coordinate with HODs and clinical leaders to standardize care protocols and clinical audits.
- Monitor clinical outcomes and patient safety indicators (e.g., mortality, infection rates, near-miss events).
- Lead morbidity and mortality meetings and oversee clinical reviews.
Hospital Administration
- Supervise day-to-day operations of medical and paramedical departments.
- Ensure optimal resource utilization, including beds, ICU, diagnostics, and operation theatres.
- Facilitate medical staff scheduling, leave planning, and contingency planning.
- Ensure coordination between clinical and non-clinical departments (nursing, pharmacy, diagnostics, etc.)
Regulatory Compliance & Accreditation
- Ensure compliance with the Clinical Establishments Act, MCI/NMC guidelines, Biomedical Waste Rules, PCPNDT, and local health laws.
- Lead the hospital's efforts for NABH, NABL, and other quality accreditations.
- Ensure maintenance of statutory records, licenses, and certifications.
Medical Staff Management
- Supervise medical workforce credentialing, privileging, and performance evaluation.
- Facilitate recruitment, onboarding, and mentoring of doctors and consultants.
- Address grievances and disciplinary issues related to clinical staff.
- Organize Continuing Medical Education (CME), training, and skill development programs.
Liaison & Representation
- Act as the hospital's medical spokesperson when needed.
- Interface with government authorities, medico-legal entities, insurance TPAs, and other healthcare providers.
- Handle medico-legal cases and coordinate with legal teams as required.
Key Competencies:
- Leadership & people management
- Decision-making under pressure
- Strategic thinking and operational execution
- Knowledge of healthcare regulations and hospital accreditation
- Excellent communication and conflict-resolution skills
Educational Qualification:
- MBBS with MD (Hospital Administration) or MHA or MBA in Hospital Management
- A minimum of 3 years experience in handling Medical Services is a must
- Should be able to commute or relocate to the location(Yelahanka, Bangalore)
- Should be able to join within 30 days
Job Type: Full-time
Pay: ₹1,200, ₹1,800,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Current CTC
- Expected CTC
- Notice Period
Education:
- Master's (Required)
Experience:
- Medical administration: 3 years (Required)
Language:
- English, Kannada, Hindi (Preferred)
License/Certification:
- KMC / NMC registration (Required)
Work Location: In person
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