GM - Sales & Marketing

23 hours ago

Coimbatore, Tamil Nadu, India Adharvaa Suzuki Full time ₹ 30,00,000 - ₹ 50,00,000 per year

Position Overview

The General Manager – Sales is responsible for leading the entire sales operations of the two-wheeler dealership, achieving sales targets, improving customer experience, managing the sales team, and ensuring smooth coordination with internal departments.

Key Responsibilities1 Sales Management

  • Develop monthly and annual sales plans.
  • Ensure achievement of retail and wholesale targets.
  • Monitor enquiry-to-delivery conversions.
  • Coordinate with OEM for schemes, pricing, stock allocation, and reporting.
  • Drive campaigns and events to increase footfall.

2 Team Leadership

  • Recruit, train, and manage the sales team (Executives, Team Leaders, Telecallers).
  • Conduct daily briefings and performance reviews.
  • Motivate the team to meet individual and team targets.
  • Ensure product knowledge training and customer handling skills.

3 Customer Experience

  • Oversee showroom customer interactions and ensure high CSI/NPS scores.
  • Handle escalations and critical customer issues.
  • Ensure documentation accuracy (insurance, finance, RTO, delivery).

4 Inventory & Operations

  • Monitor vehicle stock levels and coordinate with OEM for replenishment.
  • Ensure fast-moving/slow-moving stock planning.
  • Maintain showroom standards—cleanliness, display, and brand guidelines.

5 Business Development & Marketing

  • Plan and execute local marketing activities.
  • Conduct corporate visits, test-ride events, and digital promotions.
  • Track competition activities and update management.

6 MIS & Reporting

  • Prepare daily / weekly / monthly sales reports.
  • Monitor lead management system (DMS/CRM).
  • Submit OEM reports on time.

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Work Location: In person

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