Associate Lead

2 weeks ago

Delhi NCR, India Shadowfax Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year
  1. English Communication: Able to speak confidently and handle discussions at the client level.
  2. Email Drafting Skills: Capable of managing requirements, escalations, and support communication.
  3. B2B Knowledge: Clear understanding of FM/MM/LM processes and B2B operations.
  4. Excel Proficiency: Skilled in creating reports, using formulas, and working with VLOOKUP, HLOOKUP, and Pivot Tables.
  5. Operations Knowledge: Able to independently resolve local-level issues and manage day-to-day operations.
  6. Team Management: Experienced in coordinating with team members, resolving their issues, and ensuring smooth workflow.
  7. LH Knowledge: Basic understanding of LH operations to resolve issues and effectively manage both vendors and clients.
  8. 8 Cope Responsibility: Pickup, Processing, Delivery, System Update, Transportation, Cost MIS
  9. Should have experience in B2B only

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