Executives

20 hours ago

Noida India NoidaSEZ BPO SolutionsIncubation Site Insurance Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year
Job Description

Position Title/Responsibility Level

Executive / Senior Executive – Operations

Function

Property & Casualty (P&C US) Insurance – Operations

Location

Noida, India

Area of Function

Back Office – Claims Admin

Essential Functions
  • Issue payments based on invoices, ensuring payments are accurate and timely
  • Issue reimbursement payments to policyholders for tow and glass repair charges
  • Validate the record of issued check payments and resolve any discrepancies
  • Manage special requests to stop payments and reallocating payments to different claims and exposures
  • Update records for received amounts as recoveries
  • Route requests to appropriate adjuster or administrative team for further processing
  • Maintain a high level of data accuracy and ensure compliance with client and company policies
  • Adhere to service level agreements (SLAs) and quality metrics
  • Handle sensitive claimant information with confidentiality and professionalism


Skills

Technical Skills
  • High level computer proficiency
  • Typing speed of 25 WPM with 90% accuracy
Analytical Skills
  • Analytical skills to ensure judgment-based decisions are made following process guidelines.

Process Specific Skills

  • Familiarity with the Property & Casualty Insurance domain is an advantage
  • Basic understanding of claims processes is preferred but not mandatory
  • Ability to process information logically and accurately based on established procedures

Soft skills (Desired)

  • Strong English communication skills (verbal and written).
  • Good comprehension skills for analyzing claim-related documents.
  • Ability to prioritize tasks and meet deadlines in a dynamic environment.

Soft Skills (Minimum)

  • Effective communication skills for email correspondence and query resolution.
  • Adaptability to work in a fast-paced, target-driven environment.
Education Requirements
  • EXL shall be the sole judge, in its reasonable judgment and subject to applicable law, as to qualifications or performance capability
Work Experience Requirements
  • Prior experience in Property & Casualty Insurance, specifically in claims processing, is preferred but not mandatory. Freshers with a strong willingness to learn may also apply.
Other Requirements
  • Willing to join ASAP & Flexibility to work in a 24/7 environment.

Acknowledgement

(acknowledge that the information contained in this document is factual and complete)

___________________________________ _____ ______________________________________ _____________________

 Candidate Supervisor/Manager Date

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