Veeva Release Manager

Manager, Veeva Release

ROLE SUMMARY

In Pfizer Digital Research & Development, we work with our R&D partners to accelerate drug development and clinical trials through digital products and solutions.

Within Digital R&D, the Veeva Platform & Services function is responsible for defining the strategy and leading the delivery of the Veeva product suite to end users of Veeva products within Digital R&D. This includes the operation, implementation, and integration of Veeva platform solutions that address R&D business processes effectively. Veeva solutions include Regulatory – RIM (Registrations, Submissions, and Publishing), Clinical (CTMS, eTMF, Study Start Up, and Site Connect), and Quality (QMS and Quality Docs).

Your role as Veeva Release Manager involves working with a team of release managers/operations associates to plan, schedule, and manage software releases for Veeva platform solutions.

To excel in this role, you should have a combination of strong technical background, people management skills, exceptional organizational skills, and the ability to collaborate effectively with cross-functional teams.

ROLE RESPONSIBILITIES

• Coordinate and oversee the planning, execution, and delivery of software releases, ensuring the smooth deployment of products and services to R&D stakeholders.

• Collaborate with software development, quality assurance, and operations teams to plan, schedule, and manage software releases

• Define and maintain release processes and methodologies, ensuring continuous improvement and best practices

• Coordinate release activities, including version control, feature branching, code merges, and deployment

• Communicate release plans, progress, and status to stakeholders, including technical and non-technical audiences

• Manage and mitigate risks related to the release process, including identifying potential bottlenecks and implementing strategies to address them

• Ensure that all necessary documentation, release notes, and communication materials are prepared and delivered alongside each release

• Monitor and measure the success of releases, gathering feedback and data to drive process improvements

• Oversee post-release activities, such as issue tracking, bug fixes, and customer support

• Stay up-to-date with industry trends and advancements to recommend and implement innovative release management practices

BASIC QUALIFICATIONS

• Bachelor's degree in Computer Science, Information technology, or related field.

• 5 years experience as a Release Manager or similar role, with a track record of successful software releases for a SaaS product

• Strong understanding of software development lifecycle (SDLC) methodologies, including Agile, Scrum, and Waterfall

• Proficiency with version control systems, continuous integration/continuous deployment (CI/CD) tools, and release automation (e.g., Git, Kibana, Jenkins)

• Excellent project management skills, including the ability to prioritize tasks, manage deadlines, and adapt to changing requirements

• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical teams

• Analytical mindset with the ability to identify areas for process improvement and optimization

• Experience with release management tools and platforms is a plus

• Experience working cross functionally with geographically dispersed teams

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.