Monitoring and Evaluation Manager

Position: M&E Manager

Location:

North India

Reporting to:

Vice President

Employment Type:

Full-time

Working Days:

6 days/ week

Travel:

Up to 10 days/ month

About the Program

Bahaar Foundation is implementing a large-scale Community Health Entrepreneur (CHE) Program in Punjab, India, with the goal of establishing 10,000 to 12,000 CHEs (one per village) over the next 2 years. The program will empower local women to serve as first-level health access points for their communities, offering preventive, promotive, and basic curative services in partnership with government systems and private stakeholders.

The M&E Manager will be responsible for building and leading the data, reporting, and learning systems for the program. This includes management of the SAATH application (the program's digital reporting platform), quality control of data, user support, analytics, and leading the design and execution of baseline and impact assessments. The M&E Manager is both the guardian of program data quality and the driver of evidence-based learning, with dual responsibility for tech-enabled reporting and research/ evaluations.

Key Responsibilities

1. Monitoring & Reporting Systems

2. Develop and oversee the M&E framework aligned with program goals, donor requirements, and government reporting standards

3. Ensure timely collection, consolidation, and reporting of key performance indicators (KPIs) at state, district, and block levels
4. Establish quality control protocols to validate data accuracy and completeness

5. Generate periodic dashboards, reports, and presentations for internal management, donors, and government stakeholders.

6. SAATH Application Management

7. Administer the SAATH digital platform, including user setup, account management, and permissions

8. Train CHEs, project coordinators, and PMU staff on effective use of the application
9. Provide first-line tech support and troubleshooting for app-related issues

10. Coordinate with the app development/tech vendor for system upgrades, bug fixes, and feature enhancements

11. Training & Capacity Building

12. Design and deliver capacity-building sessions on data collection, reporting, and use of digital tools

13. Develop user manuals, FAQs, and simple guides for CHEs and field staff

14. Mentor project coordinators and district-level teams to strengthen field-level M&E practices.

15. Research, Evaluation, and Learning

16. Design and conduct the
    baseline study

to establish program benchmarks
- Plan and oversee
endline/impact assessments

in collaboration with external research partners (if required)
- Analyze data to generate insights on program effectiveness, efficiency, and scalability
- Document lessons learned, best practices, and evidence to inform decision-making and future program design.

1. Data-Driven Program Improvement

2. Work closely with the Project Director, Training Manager, and Project Coordinators to provide actionable insights for program adjustments

3. Use data analytics to identify trends, gaps, and opportunities for improvement
4. Support all stakeholders with credible evidence and impact data

Required Qualifications & Experience

• Education:

Master's degree in Public Health, Statistics, Economics, Data Science, Social Sciences, or related field
- Experience:
- 5+ years of professional experience, with at least 2-3 years in M&E roles for large-scale health, livelihood, or development programs
- Demonstrated expertise in designing and implementing M&E frameworks, including baseline and impact studies
- Experience managing digital data collection tools and applications
- Strong track record of data analytics, visualization, and reporting
- Skills:
- Proficiency in MS Excel and Google Docs
- Experience with at least one statistical package (SPSS, STATA) preferred
- Strong project management and coordination skills
- Fluency in Punjabi, English, Hindi

Personal Attributes

• Analytical and detail-oriented, with a commitment to data quality and integrity
• Strong communicator, able to simplify technical concepts for grassroots teams
• Solution-oriented, proactive, and able to troubleshoot under pressure
• Passion for evidence-driven community health and women's empowerment.

Compensation & Benefits

• Competitive salary based on experience and sector standards
• Travel allowance as per company policy
• Opportunity to lead M&E for one of India's largest women-led community health entrepreneurship initiatives