Customer Care Executive

2 days ago


Hussainganj Lucknow, India Rezalio & Company Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Description:

The Customer Care Executive will handle inbound and outbound calls to resolve customer and vendor queries. The role involves explaining company offers, products, and services clearly and professionally to ensure satisfaction and retention.

Key Responsibilities:

  • Handle customer and vendor queries promptly through calls, emails, or chat.
  • Explain offers, promotions, and product details effectively.
  • Maintain records of interactions and follow up as needed.
  • Ensure high customer satisfaction through clear communication.
  • Coordinate with internal teams to resolve issues efficiently.

Requirements:

  • Good communication and interpersonal skills.
  • Basic computer knowledge.
  • Ability to handle pressure and multitask.


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