Sales Coordinator

JOB RESPONSIBILITIES

Primary Sales Functions:

• Customer Reception & Engagement: Welcome customers into the store with professional walkthrough of furnitures. and create a positive first impression of the Lepakshi brand

• Requirement Analysis: Conduct detailed consultations to understand customer needs, space requirements, design preferences, and budget considerations

• Product Demonstration: Showcase relevant furniture pieces, explain product features, materials, craftsmanship, and design elements effectively

Customization Consultation:

• Guide customers through available customization options including fabrics, finishes, dimensions, and design modifications

• Sales Conversion: Utilize persuasive sales techniques to convert inquiries into confirmed orders while maintaining ethical sales practice

Customer Service Excellence:

• Provide detailed product information, pricing, delivery timelines, and after-sales service details
• Handle customer objections professionally and provide suitable alternatives
• Coordinate with interior design team for space planning and design consultation
• Follow up with potential customers to nurture leads and close pending sales
• Maintain customer database and build long-term relationships for repeat business

ELIGIBILITY CRITERIA

• Educational Background (Mandatory):
• Interior Design
• Furniture Design
• Product Design
• Architecture
• Related Design Fields
• Formal education/certification in any of the above fields is essential for this role.

Experience Requirements:

• Sales Experience in furniture/interior/retail sales preferred
• Experience in customer-facing roles with proven track record of meeting sales targets
• Understanding of furniture industry, materials, and manufacturing processes is
  
  advantageous

Language & Communication Skills:

• Telugu: Fluent (Essential for local customer base)
• English: Good communication skills (Essential for documentation and diverse customers)
• Hindi: Conversational level (Preferred for broader customer reach)
• Excellent interpersonal skills and ability to build rapport with customers

Additional Requirements:

Immediate Joiners Preferred: Ready to start within 15-30 days

Professional appearance and grooming standards

Basic computer skills for order processing and customer management

Ability to work retail hours including weekends and holidays

COMPENSATION & BENEFITS

Competitive Salary as per Market Standards

Performance-based Incentives

Sales Commission Structure

Monthly & Quarterly Achievement Awards

Professional Development Opportunities

WORK CULTURE & ENVIRONMENT

• Learning & Growth Focused: Our work culture is designed to encourage continuous learning and professional growth in the field of sales and design. We believe in nurturing talent and helping our team members thrive in their careers.
• Leadership Support: The Lepakshi leadership team is committed to helping employees succeed in their responsibilities through mentorship, training, and providing necessary resources for achieving sales targets.
• Safe Workplace for Women: We maintain a safe, respectful, and inclusive workplace environment. Our policies ensure the safety and comfort of all women employees, with zero tolerance for harassment or discrimination.
• Team Collaboration: Work alongside experienced professionals in a collaborative environment where knowledge sharing and teamwork are valued and encouraged.

GROWTH OPPORTUNITIES

• Career progression to Senior Sales Associate and Sales Team Leader positions
• Opportunity to specialize in luxury furniture and high-end interior design sales
• Cross-training in different product categories and design consultation
• Potential for branch management roles for high-performing candidates