Salesforce Project Manager

6 days ago

Hyderabad, Telangana, India Enterprise Softlabs Private Linited Full time ₹ 1,50,000 - ₹ 28,00,000 per year

PREFERRED QUALIFICATIONS:

  • 15+ years of Product Management experience in Salesforce CRM or any SaaS CRM with deep understanding of service delivery industry and CRM.
  • To thrive in this role, you have experience in maintaining cloud-based Salesforce CRM solutions (Service Cloud) with hands-on involvement in creating and executing successful strategies to deliver products to market in an Agile environment.
  • Salesforce certifications such as Salesforce Admin, Service Cloud consultant adds heavy weightage.
  • The ideal candidate is versed in Salesforce product strategy, development, design, and rollout, with a penchant for user experience.
  • Experience with delivering A.I.-powered solutions for customer service and/or sales at an enterprise scale will be necessary to succeed in this role. You are well-versed in the emerging generative AI landscape and you have a vision for how to harness these technologies to build impactful solutions for clients and internal service associates.
  • You are skilled at breaking down complex subject matters for non-technical audiences, clearly explaining ideas, creating compelling arguments, and delivering visual and verbal information for maximum impact.
  • While working with emerging technologies, you understand the balance between experimentation and execution and you leverage data to drive your decision making in both domains. You inspire teams with a clear vision and execution plan for complex initiatives while encouraging your teams to start new initiatives to innovate and explore new ways of doing things.
  • Experience in Human Capital Management is a plus.

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