
Manager – Revenue Assurance Project Management
4 days ago
Company Description:
Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. With over 200 branches across India, we ensure accessibility and convenience for our customers. Recognized as a Great Place to Work for four consecutive years, we foster a positive work environment.
Job Description:
This position is pivotal in managing and executing renewal-related projects, coordinating cross-functional teams, and enhancing processes to improve policyholder engagement and retention. You'll be the driving force behind our renewal strategy, ensuring compliance and delivering measurable impact.
Location- Malad, HO
Designation- Manager – Revenue Assurance Project Management
Key Responsibilities:
1. Project Management
- Lead end-to-end planning, execution, and delivery of renewal projects.
- Define scope, timelines, milestones, and deliverables.
- Monitor SLAs and maintain project documentation.
2. Stakeholder Coordination
- Collaborate with IT, Finance, Legal, Compliance, Underwriting, and more.
- Serve as the central point of contact for all stakeholders.
- Conduct regular review meetings to track progress and resolve blockers.
3. Data & Reporting
- Analyze trends in renewals, lapses, and customer cohorts.
- Create MIS reports, dashboards, and presentations for leadership.
- Recommend process improvements using data-driven insights.
4. Compliance & Quality Control
- Ensure adherence to internal policies and IRDAI regulations.
- Conduct audits and quality checks to maintain high standards.
Qualifications & Experience:
- Post Graduate preferred.
- Experience in Renewals/Customer Retention/Customer Handling preferred.
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