IT Helpdesk Support

4 days ago

Janakpuri, Delhi, India Bhargava HR solution Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Job Title: Technical Help Desk Support

Experience: Minimum 6 months

Salary: 16k - 20k

Location: District Centre, Janakpuri Responsibilities: Allocate and manage support tickets in the system. Handle client queries through calls and emails. Manage IT-related email communications. Coordinate effectively between engineers and clients to ensure timely resolution. Maintain clear records of client interactions and ticket status. Requirements: Strong communication and coordination skills. Basic understanding of IT support processes. Ability to multitask and manage priorities. Customer-focused with a problem-solving attitude.

Job Type: Full-time

Pay: ₹16, ₹20,000.00 per month

Work Location: In person

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