
Associate, Platform Observability
2 weeks ago
Associate, Platform Observability (Dynatrace) – Pune, India
Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry? Join the team and help shape our company's digital capabilities and revolutionize an industry Join Western Union as Senior Associate, Technology Operations.
Western Union powers your pursuit.
The Associate, Platform Observability has a significant role in realizing the vision of the strategy and ensuring that products and services are developed with the needs of our customers in mind. This role has significance in system stability analysis and using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.
Role Responsibilities
- To design, implement, integrate, and maintain IT operations management, AiOps platform and Monitoring functions using several tools at the core of Western Union technology world.
- Liaising with different teams and stakeholders to understand business problems and requirements and subsequently build processes and solutions to achieve desired outcomes.
- To make Western Union IT operations more effective and efficient by enhancing collaboration, automation, change, event, incident and problem management processes and capabilities.
- Ability to work on medium-to-complete projects under limited supervision and able to prioritize workload to achieve the team goals.
- Ability to query and analyze data to generate reports, analytics, and recommendations.
- Document and manage audit related processes and tasks.
- Interact with other internal departments to formulate recommendations and actions.
Role Requirements
- 3+ years' experience in monitoring & Observability tools/AIOps Development related technologies.
- Design and implement integration of monitoring & Observability tools/AIOps with ServiceNow and Automation platforms
- You'll have knowledge of at least several tools (Dynatrace, OpenSearch, Big Panda, XMatters, Evolven, Micro Focus NNMi) with experience in integrating/implementing AIOps tools.
- Hands on deep level knowledge using Dynatrace platform and ability to handle Dynatrace monitoring instrumentation and regular platform upgrades independently.
- Good experience in Monitoring tools/AIOps/SRE/AWS/Development related technologies.
- Exposure to AWS cloud with experience on at least one of several tools (Micro Focus suite, Big Panda, AWS OpenSearch) with experience in integration/implementation.
- Good knowledge of Ansible, Git, Jenkins, and automation tools will have an added advantage.
- Experience with Agile methodologies, including the Scaled Agile Framework (SAFe).
- Strong communication skills with ability to interact with cross-functional roles.
- Efficiency to manage and prioritize multiple projects and tasks independently.
- Outstanding communication, presentation, and leadership skills.
We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers' experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for the Western Union. Learn more about our purpose and people at
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your India specific benefits include:
Employees Provident Fund [EPF]
Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Check up
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
LI-HR1 #LI-HybridEstimated Job Posting End Date:
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
-
Associate, Platform Observability
3 weeks ago
Pune, Maharashtra, India Western Union Full timeAssociate Platform Observability Dynatrace - Pune India Want to work on global strategic initiatives with a FinTech company that is poised to revolutionize the industry Join the team and help shape our company s digital capabilities and revolutionize an industry Join Western Union as Senior Associate Technology Operations Western Union powers your...
-
Expert Observability engineer
1 week ago
Pune, Maharashtra, India Ensono Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAt Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with...
-
Observability Engineer
1 week ago
Pune, Maharashtra, India Bajaj Financial Securities Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Summary:We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) focused on Monitoring to join our observability team. The candidate will be responsible for ensuring the reliability, availability, and performance of our systems through robust monitoring, alerting, and incident response practices.Key Responsibilities:Monitor...
-
EMS and Observability Consultant
1 week ago
Pune, Maharashtra, India algoleap Full time US$ 1,00,000 - US$ 1,50,000 per yearJob Description: ITOps (Monitoring and Observability) Consultant - Lateral Hire (Minimum Relevant Experience 7 Years)OverviewWe are seeking a skilled IT Operations Consultant specializing in Monitoring and Observability to design, implement, and optimize monitoring solutions for our customers. The ideal candidate will have a minimum of 7 years of relevant...
-
Senior Observability Analyst
12 hours ago
Pune, Maharashtra, India Procore Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob DescriptionWe are looking for a highly experienced and motivated Senior Observability Analyst to join Procore's Data, Technology & Security team in our Bangalore or Pune office. In this leadership role, you will be a key driver in defining and implementing our observability strategy to ensure the performance and reliability of our global platform and IT...
-
Senior Observability Analyst
10 hours ago
Pune, Maharashtra, India Procore Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Description We are looking for a highly experienced and motivated Senior Observability Analyst to join Procore's Data, Technology & Security team in our Bangalore or Pune office. In this leadership role, you will be a key driver in defining and implementing our observability strategy to ensure the performance and reliability of our global platform and IT...
-
Platform engineer
1 week ago
Pune, Maharashtra, India BBD Full time ₹ 6,00,000 - ₹ 18,00,000 per yearWe're looking for platform engineers with proven experience in Kubernetes and containerised workloads, CI/CD tools and in building and supporting apps running on AWSThe companyBBD is an international custom software solutions company that solves real-world problems with innovative solutions and modern technology stacks. With extensive experience across...
-
Platform Operations Engineer
1 week ago
Pune, Maharashtra, India Frequence Software Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout the TeamOur Platform Operations team builds and maintains the cloud infrastructure that powers Madhives platform. We focus on reliability, scalability, security, and cost efficiency. The team embraces a culture of learning and knowledge-sharing, invests in automation and observability, and partners closely with engineering teams to make it easier and...
-
Platform Engineer
4 weeks ago
Pune, Maharashtra, India Multicloud4U® Technologies Full timeJob role : Platform EngineerExperience : 5-7 years Location : PuneKey Responsibilities :- Design, implement, and manage scalable CI/CD pipelines using Jenkins- Develop and manage infrastructure as code with Terraform- Work extensively with Google Cloud Platform (GCP) services such as GKE, GCE, BigQuery, and Pub/Sub- Manage containerization using Docker and...
-
Director, Platform Engineering
6 days ago
Pune, Maharashtra, India Fiserv Full time ₹ 1,04,000 - ₹ 13,08,780 per yearDirector, Platform Engineering & ARTExp. Range: 17 to 20 yearsJob Description:What does a successful Senior Director of Platform Engineering do at Fiserv?A successful Senior Director of Platform Engineering at Fiserv leads the Platform Engineering function and Advanced Resolution Team, playing a pivotal role in shaping our internal developer platforms. This...