Sales Support Assistant

23 hours ago

Bengaluru, Karnataka, India Tripfactory Full time ₹ 3,00,000 - ₹ 3,90,000 per year

Role Overview:

We are looking for a Sales Support Executive to assist the sales team in managing holiday package sales and travel arrangements. The role involves supporting customer inquiries, preparing itineraries, coordinating with suppliers, and ensuring smooth execution of bookings, thereby contributing to sales closure and customer satisfaction.

Key Responsibilities:

  • Assist the sales team in handling customer inquiries related to domestic and international holiday packages.
  • Prepare and share customized itineraries, quotations, and proposals for clients.
  • Coordinate with suppliers (hotels, airlines, transport providers, DMCs) to get best rates and availability.
  • Support in booking flights, hotels, transfers, and activities as per client requirements.
  • Maintain timely and professional customer communication to ensure high satisfaction.
  • Keep track of leads, follow-ups, and booking confirmations in CRM/Excel trackers.
  • Provide administrative support to the sales team in documentation, invoicing, and reports.
  • Handle basic post-sales support including travel vouchers, confirmations, and changes in itinerary.
  • Assist in resolving client queries and escalate issues when required.

Job Type: Full-time

Pay: ₹300, ₹390,000.00 per year

Work Location: In person

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