GCC- AM/DM

Role Objective

To assist in the execution and monitoring of performance management and talent development processes, supporting the alignment of these initiatives with corporate strategies and ensuring operational excellence.

Key Responsibilities

• Data Mapping and Maintenance: Maintain and audit the accuracy of data within performance management databases to optimize data integrity. Regularly review data entered, checking for accuracy and consistency with predefined benchmarks and templates.

• Performance Review Coordination: Schedule and coordinate logistics for the performance review cycles, ensuring alignment with organisational timelines. Prepare briefing materials, dashboards, and presentations to assist leaders during the review discussions.

• Promotion Process Support: Collaborate with department leaders to identify promotion potential and align it with career pathways. Contribute to the design and implementation of assessment tools, ensuring objective evaluation.

• Data Collection and Analysis: Develop methodologies for collecting performance-related metrics. Conduct advanced data analysis, offering insights on trends that align with organisational goals.

• Stakeholder Engagement: Engage with department heads to gather feedback and tailor performance strategies accordingly. Facilitate workshops and training sessions to boost comprehension of performance systems.

• Process Support: Provide comprehensive advisory services to department managers and employees regarding role expectations, review processes, and performance enhancement strategies. Address and resolve escalated queries using in-depth knowledge of organisational policy frameworks.

Job Specifications

Experience

• 5-10 years within HR functions, demonstrated capacity in performance management activities

Qualification

• Master's degree in human resources or a related field

Certifications

• Professional certifications in the field of HR or PMS and Talent Management is a plus

Competencies

• Strong analytical skills to interpret complex data and metrics.
• Effective communication skills to convey information clearly to stakeholder groups.

• Team-player with a proactive approach to cross-department collaborations

• Familiarity with performance management frameworks and tools.

• Ability to moderate/facilitate performance discussions constructively

• Competence in HR analytics tools and platforms for data reporting.

• Advanced proficiency in MS Office suite, especially Excel and PowerPoint