Senior Platform Developer

*What you will do*

In this vital role you will play a critical role in ensuring quality, compliance, and performance across Amgens Medical Information platforms.

The role requires hands-on experience in Salesforce platform development and deployment, including Salesforce Communities and Copado DevOps tools. You will be the go-to technical expert responsible for supporting Production and non-Production environments, ensuring code quality and platform compliance, and driving continuous improvements in the digital technology ecosystem.

You will work in close partnership with product analysts, product owners, UX/UI teams, Google Analytics team, localization experts and global stakeholders to maintain and evolve Amgens digital medical platforms in a regulated environment.

*Roles & Responsibilities:*

• Act as the primary technical expert and point of contact for all Salesforce development activities across Medical Information Websites
• Lead the implementation of new features and enhancements on Salesforce Experience Cloud, ensuring alignment with product roadmaps and user experience goals
• Own critical development items and work closely with the team to ensure continuity and timely resolution of high-priority items
• Maintain, monitor, and support production and non-production Salesforce environments
• Handle and coordinate all aspects of the release process using Copado, including pipeline configuration, code integration, version control, deployment planning, and post-release validation
• Use Copados continuous integration and delivery capabilities to streamline deployments, maintain environment consistency, and ensure traceability
• Manage and coordinate all aspects of the release process, including code integration, sandbox refreshes, deployment planning, and post-release support
• Ensure timely and high-quality delivery of technical solutions, following Amgen's agile development processes and industry standard methodologies
• Maintain up-to-date technical documentation including design and build specifications, configuration logs, and deployment artifacts for audit and compliance purposes
• Perform code reviews to ensure adherence to security, scalability, accessibility, performance standards and compliance with Vera validation standards
• Collaborate with cybersecurity teams to implement security protocols, ensure platform security posture, respond to vulnerabilities and audit findings and alignment with Amgens governance, security, and compliance frameworks
• Deploy and validate code in development and QA environments using Copado pipelines and automated testing workflows
• Support the maintenance of integrations between Salesforce and other platforms such as AWS, MuleSoft, and other third-party services.
• Provide technical mentorship to junior developers and contribute to knowledge-sharing sessions within the development team.
• Ensure platform compliance with GxP, GDPR, and other regulatory requirements specific to the pharmaceutical industry
• Drive the adoption of DevOps practices by supporting continuous integration, automated testing, and deployment pipelines
• Collaborate with multi-functional teams to solve, optimize, and continuously improve platform functionality
• Participate actively in PI Planning, Sprint Planning, and other SAFe Agile ceremonies to ensure full visibility and accountability across deliverables
• Uphold platform scalability, reusability, and future-readiness by recommending standard methodologies and reusable frameworks
• Ability to conduct the role in accordance to GxP and CSV regulations and requirements

*What we expect of you*

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Masters degree and 2 to 4 years of Computer Science, IT or related field experience OR

Bachelors degree and 5 to 6 years of Computer Science, IT or related field experience OR

Diploma and 7 to 9years of Computer Science, IT or related field experience

Preferred Qualifications:

*Functional Skills:*

Must-Have Skills:

• Advanced Salesforce development expertise including Apex, Visualforce, Lightning Web Components
• Hands-on technical experience in delivering digital projects in a fast-paced, multi-client environment, incl. full design-build project lifecycle of web projects
• Experience leading web & cloud technology systems: Salesforce Communities, AWS, Google Analytics, MuleSoft, etc
• Knowledgeable of web analytics, SEO principles and web design standard processes, code review, quality checks, and implementing best practices and compliance
• Proficient in developing and supporting solutions within regulated GxP and CSV-compliant computer systems, ensuring adherence to validation, audit, and documentation standards

*Good-to-Have Skills:*

• Experience with Salesforce DevOps Center or other DevOps pipelines
• Knowledge of AWS, MuleSoft, web services, and REST/SOAP APIs
• Familiarity with Jira, Confluence, and agile development tracking tools
• Knowledge of front-end technologies (HTML, CSS, JavaScript)
• Experience in the validation process for GxP-regulated systems, including understanding of system lifecycle and compliance requirements
• Experience working with geographically dispersed teams in a matrix environment
• Understanding of web accessibility and responsive design
• Experience operating in a regulated business environment and adhering to mandatory compliance requirements preferred
• Ability to work with a truly dynamic and team with varied strengths, with a roll-up your sleeves approach
• Pharmaceutical experience preferred

*Professional Certifications:*

• Salesforce Platform Developer I & II (must have)
• Salesforce Administrator or App Builder (preferred)
• SAFe Agile Certification (preferred)

*Soft Skills:*

• Effective collaboration in cross-functional and distributed teams
• Strong initiative and self-drive in a dynamic environment
• Excellent problem-solving and debugging skills
• Standout colleague with a collaborative attitude
• Experience working in Agile/Scrum teams
• Ability to collaborate with QA, compliance, validation, and security teams
• Ability to handle and prioritize numerous tasks effectively
• High attention to detail and commitment to quality
• Willingness to mentor junior developers and share best practices
• Adaptability to work in a fast-paced, evolving technical landscape