
AutoCAD Designer – Technical Support
5 days ago
Location:
Near Western Express Highway Metro Station, Andheri East, Mumbai 400099, Maharashtra
Employment Type:
Full-time
Work Experience
: 2–5 years (Flexible depending on skills)
Salary
: Negotiable
Work Mode
: Work from Office
Joining
: Immediate (Preferred)
About the Role
We are seeking a skilled
AutoCAD Designer
to join our technical support team. In this role, you will support our customers who have purchased CAD software from us, ensuring they get the maximum value from their investment. You will act as the first point of contact for troubleshooting, training, and providing expert guidance on CAD usage, installation, and updates.
Key Responsibilities
- Provide
technical support
to customers using our CAD software via phone, email, chat, and remote assistance. - Assist clients with
installation, activation, licensing, and upgrade
of CAD software. - Troubleshoot
software errors, compatibility issues, and performance problems
. - Guide customers on
AutoCAD design best practices
, commands, and workflows to improve their productivity. - Conduct
online or onsite training sessions
for customers as needed. - Maintain accurate records of customer queries, issues, and resolutions in the support system.
- Escalate complex issues to the development/engineering team when necessary.
- Collaborate with the sales and product teams to share customer feedback for product improvements.
Qualifications & Skills
- Degree in
Mechanical, Civil, Architecture, or related field
. - Proficiency in AutoCAD
(2D & 3D design). - Strong problem-solving and troubleshooting abilities.
- Excellent communication skills in English (both verbal and written).
- Customer service orientation with patience and empathy.
- Ability to manage multiple support requests and prioritise tasks effectively.
- Familiarity with other CAD software (e.g., AutoCAD, SolidWorks, Revit, etc.) is an added advantage.
Why Join Us?
- Opportunity to work with a
leading CAD software company
. - Gain expertise in both
CAD design and customer support
. - Collaborative and growth-focused work environment.
- Chance to directly contribute to customer satisfaction and long-term business success.
Company Description
Founded in 1997, Shiva Systems and Technologies Pvt. Ltd. (SSTPL) is a leading provider of CAD, CAM, BIM, GIS, and AI-powered engineering solutions. We serve industries such as Manufacturing, Construction, Infrastructure, Automotive, and Oil & Gas. With offices in Mumbai, Kolkata, Delhi, Bangalore, Hyderabad, Ahmedabad, Chennai, Vizag, and Bhubaneswar, we deliver not only advanced engineering software but also comprehensive technical support to help our clients achieve maximum value from their investments.
-
Autocad Designer
2 weeks ago
Mumbai, Maharashtra, India Aforeserve Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionAforeserve.Com Ltd. is a single point support and services provider for OEM, ODM, SI, and CIOs in the ICT industry. The company covers a range of ICT assets over their life-cycle across brands, platforms, and technologies, enabling customers to efficiently serve their end-users.Role DescriptionThis is a full-time on-site role for an...
-
AutoCAD Designer
1 day ago
Mumbai, Maharashtra, India Ramyoz Solutions Full time ₹ 4,82,419 - ₹ 4,86,419 per yearJob Title: AutoCAD DesignerLocation: Mira Road, MumbaiCompany: Bio SPNEmployment Type: Full-Time (On-site)Welcome to Bio SPNAt Bio SPN, we help customers achieve better production results with smart, integrated processes. We specialize in enhancing efficiency and control in pharmaceutical processes to improve product quality, increase productivity, and...
-
Autocad Designer
1 day ago
Mumbai, Maharashtra, India WHR Global Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAutocad DesignerOnsite in Mumbai, IndiaJob Summary:We are looking for a detail-oriented and innovative AutoCAD Designer to create precise technical drawings and plans using AutoCAD software. The ideal candidate will collaborate with engineers, architects, and project managers to deliver high-quality 2D and 3D designs across various projects.Key...
-
AutoCAD Designer
1 week ago
Navi Mumbai, Maharashtra, India agile-labs Full time ₹ 20,000 - ₹ 2,40,000 per yearJob SummaryWe are looking for a skilled and detail-oriented AutoCAD Designer to join our design team. The ideal candidate will be responsible for creating detailed technical drawings and plans using AutoCAD, based on project requirements and design inputs.Key Responsibilities Prepare accurate 2D drawings and technical plans using AutoCAD. Interpret...
-
AutoCAD Designer
6 days ago
Navi Mumbai, Maharashtra, India Geetanjali Woodcraft Full time ₹ 18,00,000 - ₹ 24,00,000 per yearJob Title: AutoCAD DesignerDepartment: Operation DepartmentReports To: Head Of DepartmentWork Location: Navi MumbaiDesired Work Experience: 1–2 yearsJob Type: Full-TimeAbout the Company:Welcome to Geetanjali, where craftsmanship meets innovation. Spread across 7 acres, our state-of-the-art facility specializes in premium wooden doors, frames, modular...
-
Lead - Autocad Designer
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra Shobiz Experiential Full timeExperience: 2–5 years in CAD design, preferably in events, exhibitions, or architectural space planningIndustry: Events, Experiential Marketing, ExhibitionsAbout the Role:We are seeking a detail-oriented and creative AutoCAD Designer to support the design and execution of high-impact events. The ideal candidate will be responsible for creating accurate...
-
Autocad Designer
1 week ago
Mumbai, Maharashtra, India hr@safpl Full time ₹ 4,00,000 - ₹ 12,00,000 per yearResponsibilities:* Create detailed AutoCAD designs using 2D and 3D software.* Collaborate with project team on drafting tasks.* Ensure accuracy and adherence to company standards.* Prepare technical drawings for production.Provident fundHealth insurance
-
Autocad Designer
2 weeks ago
Mumbai, Maharashtra, India NTURM ENGINEERS LTD. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionNTURM ENGINEERS LTD is a comprehensive provider for scaffolding and formwork solutions, specializing in manufacturing aluminum formwork, MS formwork, aluminum scaffolding, cuplock scaffolding, and ringlock scaffolding. As an authorized reseller of SkyJack, the company offers boom lifts, scissor lifts, and personal lifts, along with rental...
-
AutoCAD Designer
6 days ago
Mumbai, Maharashtra, India Mufti Full time ₹ 2,00,000 - ₹ 6,00,000 per yearResponsibilities:* Create detailed retail store designs using AutoCAD software.* Ensure accuracy and adherence to project specifications.* Collaborate with design team on concept development and revisions.
-
Autocad Designer/ Draftsman
1 day ago
Mumbai, Maharashtra, India Pilani Envirotech Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThis is a full-time on-site role in Mumbai Metropolitan Region for an Autocad Designer. The Autocad Designer will be responsible for creating and modifying drawings for engineering projects using Autocad software.The selected candidate will liaise with clients to discuss design specifications and obtain approvals. Additionally, the candidate will assist the...