Tele counsellor

7 days ago

Badagada Bhubaneswar Orissa, India Intraxis Business Limited Full time ₹ 84,000 - ₹ 3,00,000 per year

We are looking for a motivated and empathetic Tele Counsellor to join our team. The role involves guiding and assisting potential clients/students/customers over the phone, understanding their requirements, and providing the right solutions or course details.

Key Responsibilities:

  • Handle inbound and outbound calls professionally.
  • Counsel prospects regarding [admissions/services/products].
  • Explain offerings, benefits, and processes clearly.
  • Maintain records of conversations and update databases.
  • Follow up with leads to ensure conversion.
  • Achieve daily/weekly/monthly targets.

Requirements:

  • Strong communication and interpersonal skills (English/Hindi/Regional language).
  • Ability to listen patiently and guide effectively.
  • Prior experience in tele counselling, tele sales, or customer support is preferred.
  • Basic computer knowledge (MS Office, CRM, etc.).
  • Positive attitude and target-driven mindset.

Salary & Benefits:

  • Competitive salary + incentives.
  • Training and growth opportunities.
  • Friendly work environment.

Job Types: Full-time, Permanent

Pay: ₹12, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

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