Tele counsellor
7 days ago
We are looking for a motivated and empathetic Tele Counsellor to join our team. The role involves guiding and assisting potential clients/students/customers over the phone, understanding their requirements, and providing the right solutions or course details.
Key Responsibilities:
- Handle inbound and outbound calls professionally.
- Counsel prospects regarding [admissions/services/products].
- Explain offerings, benefits, and processes clearly.
- Maintain records of conversations and update databases.
- Follow up with leads to ensure conversion.
- Achieve daily/weekly/monthly targets.
Requirements:
- Strong communication and interpersonal skills (English/Hindi/Regional language).
- Ability to listen patiently and guide effectively.
- Prior experience in tele counselling, tele sales, or customer support is preferred.
- Basic computer knowledge (MS Office, CRM, etc.).
- Positive attitude and target-driven mindset.
Salary & Benefits:
- Competitive salary + incentives.
- Training and growth opportunities.
- Friendly work environment.
Job Types: Full-time, Permanent
Pay: ₹12, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
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