Senior Supplier Quality Manager

We are a global leading provider of high-quality, innovative small household appliances with the aspiration to improve the quality of everyday life at homes around the world through revolutionary innovation and design-driven smart home products.

Our SharkNinja APAC business is scaling rapidly. The two brands, Shark and Ninja, have enjoyed unprecedented growth in the past 5 years, driven mainly by the very strong innovation pipeline on both brands. SharkNinja APAC has embarked on a bold plan for growing the business in the region, in which India plays a critical role. As we continue to grow, we are looking for a Senior Supplier Quality Manager, India to join our team in Bengaluru.

Position Overview
The Senior Supplier Quality Manager will lead the selection, auditing, and development of first- and second-tier suppliers in line with SharkNinja Supplier Quality Requirements. This role will drive continual improvement programs, share best practices across the supply chain, and uphold industry-leading quality standards.

Here are some of the exciting things you'll get to do:

Role
In this role, you'll partner with global teams and suppliers to ensure exceptional quality throughout the product lifecycle. You'll:

• Partner with suppliers to ensure SharkNinja quality requirements are well understood and to manage quality concerns / issues in product life cycle
• Work with relevant local and global stakeholders to set clear objectives and to develop action plans and ensure quality KPIs' are delivered by each supplier
• Establish, maintain or optimize supplier qualification/disqualification process
• Manage and maintain approved vendor list and optimize the supplier pools to enhance company competitiveness
• Maintain supplier performance records and manage supplier scorecard and make relevant recommendations.
• To execute QMS audit, conduct risk assessment and to undertake supplier development to meet company quality objectives
• Be the brand ambassador of the Quality Culture and Root Cause Analysis training
• Collaborate with suppliers and SharkNinja internal departments to achieve 99% FPY and max output on day one of mass production
• To ensure that all quality KPI's are tracked and to act when KPI's are not achieved
• Closely work with Global QA teams implement the product safety, customer returns and customer experiences initiatives in suppliers' facility

Technical & Functional Skills

• Supplier audit, qualification, assessment and development
• Quality system management (ISO9001, TS16949)
• Problem- solving techniques such as 5Y & 8D
• Be familiar with the utilization of 7 quality tools, SPC, MSA, pFMEA, APQP and PPAP, etc.
• Data analysis and quality reporting (weekly & monthly)
• Strong negotiation and facilitation skills

Experience & Knowledge

• Bachelor's degree or above in Quality Assurance Management, Mechanical Engineering, Electronic Engineering, etc
• 10+ years' experience in quality management within relevant industry
• Lead auditor certification is preferred
• A good understanding of CSR is preferred
• Fluent in oral and written English; preferably with the ability to speak Mandarin
• Ability to assess, coach, and develop suppliers
• Independent, results-driven, and ethical
• Strong attention to detail and commitment to continuous improvement
• Willingness to travel across factory locations
• Experience in working with contract manufacturers is preferred though not mandatory

Your role in leading our success drivers & representing our unique mindset:

• Lead us to be "RARELY SATISFIED"
• Make things better each day; "PROGRESS OVER PERFECTION"
• Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE,"
• Deliver something great; "WINNING IS A TEAM SPORT"
• Be clear and honest, "COMMUNICATING FOR IMPACT."

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