Principal IT Technologist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeOur Global Diabetes Capability Center in Pune is expanding to serve more people living with diabetes globally. Our state-of-the-art facility is dedicated to transforming diabetes management through innovative solutions and Technologies that reduce the burden of living with diabetes.

The Principal Technologist for the Salesforce will oversee the design, development, and implementation of Salesforce solutions, providing technical leadership and direction to the development team. This role involves collaborating with stakeholders to understand requirements, designing scalable and efficient solutions, and ensuring high standards of quality and performance across the Salesforce platform.

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

Responsibilities may include the following and other duties may be assigned

• Lead the design of scalable, secure Salesforce architecture that address complex business needs across the APAC region, ensuring alignment with global standards and Salesforce best practices, support APAC CRM Delivery.

• Collaborate closely with global and regional Salesforce Solution Architects, Business Relationship Managers (BRMs), business stakeholders, and IT Product Owners/Managers to understand, document, and translate business requirements into robust technical solutions.

• Oversee the integration of Salesforce with SAP and other enterprise systems, utilizing APIs, middleware (e.g., WebMethods, MuleSoft, Informatica), and data integration tools to ensure seamless data flow and system interoperability.

• Guide and govern the use of DTL tools/platforms for efficient data transformation and loading within Salesforce projects.

• Create, review, and maintain comprehensive technical design documents, architecture diagrams, process maps, and KDD (Key Design Decision) documents to guide development and ensure solution quality.

• Identify project risks and develop effective mitigation strategies to ensure successful project delivery and compliance with regulatory requirements and enterprise standards.

• Apply business process mapping, requirements gathering, and documentation best practices, utilizing both Agile and Waterfall methodologies as appropriate.

• Mentor and provide technical leadership to project teams, fostering knowledge sharing and best practice adoption throughout the Salesforce solution lifecycle.

• Communicate effectively with both technical and non-technical stakeholders, facilitating alignment and understanding across diverse teams.

• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) for documentation, reporting, and presentations as needed.

• Continuously stay updated with the latest Salesforce features, functionalities, and industry best practices, proactively identifying and driving opportunities for process improvement and innovation within the Salesforce ecosystem.

Required Knowledge and Experience: 

• A Degree with 9 to 12 Yrs. (min 7 yrs relevant salesforce).

• Experience in sales clouds, service cloud is required and Marketing cloud preferred.

• Salesforce Certified Technical Architect.

• Salesforce Certified Platform Developer I 

• Salesforce Certified Platform Developer II or other relevant Salesforce certifications. 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

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