Sr. Duck Creek DMS

• WITS Innovation Lab is seeking experienced Senior Configurators to support the implementation and configuration of our Distribution Management System (DMS) across Phase 1 and Phase 2.
• You will play a key role in customizing the system to meet business needs, ensuring smooth workflows, and supporting deployment activities.

Responsibilities :

• Configure DMS components for Phase 1 (core setup, workflow configuration, access controls) or Phase 2 (advanced workflows, automation, system integration).
• Translate business requirements into technical configurations and solutions.
• Collaborate remotely with cross-functional teams including analysts, developers, and testers.
• Validate configurations through testing and support go-live activities.
• Document configuration steps, standards, and best practices.
• Troubleshoot and resolve issues related to system configuration.

Requirements :

• Proven hands-on experience with Distribution Management System (DMS) configuration in Phase 1 or Phase 2.
• Strong understanding of distribution workflows, metadata, user roles, and system customization.
• Ability to work independently and effectively in a remote/offshore environment.
• Excellent communication skills to collaborate across teams and time zones.
• Strong analytical and problem-solving abilities.