Loan Servicing Manager

1 week ago

Bengaluru, Karnataka, India JPMorganChase Full time US$ 3,00,000 - US$ 9,00,000 per year
Description
Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.

Job Summary As a Loan Servicing Manager II within JPMorgan Chase, you will supervise a team of loan servicing specialists, ensuring effective management of a loan portfolio. Your knowledge of loan servicing principles will be essential in interpreting documents, interacting with contacts, and meeting deadlines. You will use advanced analytical and problem-solving skills to address complex situations and make impactful decisions. Proficiency in conflict management, critical thinking, and stakeholder management will help navigate conflicts and achieve beneficial outcomes. Your strategic planning and time management skills will guide the organization's direction and efficiently manage tasks to support the loan product lifecycle and contribute to the firm's success.

Job responsibilities
  • Supervise and manage a team of loan servicing specialists, ensuring adherence to established procedures and policies, and maintaining high-quality service standards.
  • Interpret complex loan documents, applying broad knowledge of lending services to ensure accurate and efficient loan servicing.
  • Liaise with internal and external stakeholders, utilizing proficient emotional intelligence and conflict management skills to resolve issues and drive mutually beneficial outcomes.
  • Oversee and manage deadlines, employing advanced time management and organizational skills to ensure timely completion of tasks and projects.
  • Utilize advanced strategic planning skills to define and implement long-term goals for the loan servicing department, aligning with the overall objectives of the firm.
Required qualifications, capabilities, and skills
  • Four years of experience in managing loan servicing tasks, with a focus on interpreting loan documents and overseeing deadlines.
  • Demonstrated proficiency in conflict management, with a track record of resolving conflicts within teams and arising from business decisions.
  • Proven ability in critical thinking, with experience in organizing, comparing, and critically evaluating various aspects of loan servicing situations.
  • Advanced strategic planning skills, with experience in defining organizational direction and making decisions on resource allocation in a lending services environment.
  • Advanced time management and organizational skills, with a history of efficiently managing and monitoring multiple tasks and activities in a loan servicing context.
Preferred qualifications, capabilities, and skills
  • Strong collaboration skills with cross-functional teams to ensure seamless client service operations, enhancing client satisfaction and service delivery through strategic development and implementation.
  • Expertise in managing operational risks throughout the lending lifecycle, applying critical thinking to identify and mitigate potential issues effectively.
  • Proficiency in data and technology literacy, enabling the analysis of data and implementation of innovative solutions, as well as the development of quantitative reports to analyze performance and inform data-driven decision-making.
  • Demonstrated ability to deliver feedback, mentor, and coach others, leveraging experience to foster development and high performance within teams.
  • Skilled in managing and developing high-performance teams through continuous training and coaching, ensuring timely delivery and adherence to Key Performance Indicators (KPI) targets.

  • Loan Servicing Manager

    1 week ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.Job Summary As a Loan Servicing Manager II within JPMorgan Chase, you will supervise a team of loan servicing specialists, ensuring effective management of a...

  • Loan Servicing Manager

    1 week ago

    Bengaluru, Karnataka, India JPMorganChase Full time US$ 1,25,000 - US$ 3,00,000 per year

    DescriptionLoan Servicing Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Loan Servicing Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning...

  • Loan Servicing

    2 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and...

  • Loan Servicing

    6 days ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning...

  • Loan Servicing Manager – Associate

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 45,00,000 - ₹ 1,50,00,000 per year

    DescriptionJoin our Loans group as a Loan Servicing Manager - Associate and play a pivotal role in driving operational excellence. You'll lead a dedicated team, ensuring all Service Level Agreements are met while overseeing key processes like deal closing, funding, repayments, and more. This is your opportunity to develop specialized skills in Nostro and...

  • Loan Servicing Manager – Associate

    2 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Join our Loans group as a Loan Servicing Manager - Associate and take ownership of critical operational processes that drive client success. Lead a dedicated team to ensure all Service Level Agreements are met while overseeing complex activities such as deal closing, funding, and payments. Enhance your expertise in Nostro and Past Due Reconciliation, making...

  • Loan Servicing Specialist

    1 week ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 50,00,000 - ₹ 1,50,00,000 per year

    Description Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.Job Summary As a Loan Servicing Specialist IV within JPMorgan Chase, you will play a pivotal role in managing an assigned portfolio of loans,...

  • Loan Servicing Specialist

    1 week ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time US$ 5,50,000 - US$ 13,00,000 per year

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.Job Summary As a Loan Servicing Specialist IV within JPMorgan Chase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring...

  • Loan Servicing

    1 week ago

    Bengaluru, Karnataka, India JPMorganChase Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    JOB DESCRIPTIONLoan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the...

  • Loan Servicing – Team Leader

    2 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies" and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.As a Loan Servicing Supervisor within JPMorganChase, you will manage a team of Loan Servicing Specialists to ensure smooth loan portfolio operations. Your...