PaloAltoNetwork Security Specialist

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a PaloAltoNetwork Security Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

The Network Security advisor will engage in daily maintenance and operations of the Firewall, Prisma, Routing & Switching and AWS cloud Networking.  The Network Security Advisor will work primarily with Network Security products from Palo Alto, The Network Security  advisor would design, confirm, determine and/or troubleshoot traffic flows, security implementation and configurations etc. Network Security Services include daily maintenance and operations of multiple customers' network security infrastructure. The successful candidate will be required to troubleshoot firewall and network traffic flows, as well as maintain accurate documentation of network and security products, support activities and processes. The candidate will also be required to work independently and remotely when troubleshooting and must have the ability to solve problems with minimal client input and ability to escalate when solution is not readily apparent.

• The Network Security Advisor would work on Requests, Changes, Incidents and Problem records to support our customers' network security environment.
• Implement Network Security solutions and provide operational support in a customer environment.
• Support Palo Alto, Prisma SASE solution.
• Will provide technical escalation to L1 support engineers.
• Provide On-call support for high severity incidents in a 24x7 environment.
• Detect security issues, create customer tickets, and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met. 
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process, and technical improvements to management.
• Experience and at least 5 years Network Security administration experience.
• Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team.
• Working with internal tools to complete configuration backup/restore as well as monitoring and reporting.
• Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support.
• Complete Weekly/Monthly Health Status checks across all support network security platforms.
• Working with multiple customers support environment to complete upgrades, patches, overall operational support.
• Assist in conducting rule set reviews to improve overall security footprint for our customers.
• Provide operational support of the Network & Security environments.
• Detect security issues, create customer tickets and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met.
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process and technical improvements to management.
• Minimum 8-9 overall years experience in Networking
• 5 years of Palo Alto, NGFW, SASE

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at 

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