Product Manager

About the role

Job Description:

Product managers at TESCO Technology are passionate about solving problems. They take accountability for complex and company strategic products, and are empowered to drive the product strategy, the roadmap and the outcomes. Driven by curiosity and innovation, coupled with strong partnership with Business, Engineering and Data Science teams, our product managers create value for our Customers and Colleagues globally.

Order management Technology area

Tesco's Order Fulfilment is a critical and strategic differentiator for Tesco in the market. Order Fulfilment technology enables Tesco's Online and In-store teams to plan and execute the omni-channel customer promise.  Tesco's Order Fulfilment platform gives businesses visibility into current and future orders, place the perfect order, and collaborate with customers and colleagues.

You will be responsible for

s a Product Manager, you will be reporting into a Lead Product Manager. Whilst specific responsibilities will be dependent upon the changing needs of the Tesco business, the following provides an overview of the Product Manager's role, key responsibilities and measures:

• Have complete ownership of a complex API or engineering platform component involving multiple internal/external stakeholders and drive the Product strategy and execution for that Product.

• Formulate the vision, strategy, and roadmap for the Product you own and work with stakeholders across teams to align the strategic priorities, dependencies and roadmap.

• Responsible for identifying the key measures of success (OKRs) and the resulting performance/adoption of the product(s).

• Leverage your domain knowledge in the area of omni-channel retail and order management to assess new opportunities (gathering ideas, research, carrying out analysis, refining and prioritising new requirements).

• Plan and co-ordinate significant product efforts that have dependencies on multiple products and delivery teams.

• Create and maintain a prioritised product backlog for the components you own and write user stories. Groom the backlog with the team and ensure a healthy backlog for your area of ownership.

• Steer sprint / release planning sessions in conjunction with engineering counterparts to effectively deliver maximum business value with the least effort.

• Identify and drive improvements in the performance, and service levels are measured to ensure quality, reliability, and security.

• Lead discovery work around minimum viable products (MVP) for any new feature, collaborating with delivery teams and internal / external stakeholders to prototype and validating MVPs.

• Help the team in breaking down complex pieces of work and create epics and stories to break down large programmes into smaller, deliverable chunks of value that can be delivered faster.

• Identify and remove impediments faced by the team by working with your Head of Product and other stakeholders and proactively flag any risks or delays in your commitments.

• Be accountable for the performance / adoption of the Products and work towards increasing the customer base.

• This role will best suit an individual who enjoys working as part of a team, is well organised and pragmatic, a lateral thinker with an inquisitive mind and motivated to make change things for the better and, most importantly, puts our customers first.

You will need

Skills and Experience

The ideal candidate will be someone who has an in-depth understanding of Order Management & Fulfilment in addition to being data savvy. The candidate should be  able to comfortably analyse and derive insights from large amounts of data. In particular, the candidate should have prior experience in building or implementing Order Management solutions for grocery retailers.

You'll need to have demonstrated experience of:

• Articulating a complex product strategy in terms of consumer and business value.

• Experience and understanding of agile methodologies, ceremonies and an appreciation and understanding of technology

• Experience in defining user stories, backlog grooming, sprint planning and estimation

• Thinking at a conceptual level across a number of platforms (web, mobile, tablets, store apps).

• Excellent verbal and written communication skills - you must be able to articulate complex concepts to a diverse audience.

• Experience managing work completed from external agencies to ensure the highest standards are met.

• The ability to influence without authority.

• Having proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analyzing results to drive data-driven decisions.

• Product management best practice and methodologies and strong technical acumen.

• Technical competence to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested.

• Understanding the impact tech debt is causing, and the value tech upgrades can bring in, and can hold objective conversations with your technology counterparts to prioritize it during any sprint.

• Prioritizing and decision-making skills, demonstrating experience of having made good decisions / judgements around business priorities and resource allocation.

• Prior Experience of working as a product manager in Retail - especially in Order Management for Grocery.

• Familiarity working with multi-cultural, geographically distributed teams

Personal

• Flexibility, ability to plan and organise, responsiveness, creativity, self-starter.

• Able to build solid working relationships with peers and senior leadership.

• Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organization.

• The successful candidate will have a tenacious can-do, will-do mentality.

Qualifications

Product Manager with experience in Order Management and E-commerce / Retail.

Additional information

Important Notice:

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at

Whats in it for you?

At Tesco, we are committed to providing the best for you. 

As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. 

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.  

Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. 

Salary
- Your fixed pay is the guaranteed pay as per your contract of employment. 

Leave & Time-off
- Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. 

Making Retirement Tension-FreeSalary
- In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. 

Health is Wealth
- Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. 

Mental Wellbeing
- We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.  

Financial Wellbeing
- Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.  

Save As You Earn (SAYE)
- Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.  

Physical Wellbeing
- Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. 

About Us

Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. 

Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues 

Tesco Technology

Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. 

At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations - from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built.