Dynamics Consultant

5 days ago

Hyderabad, Telangana, India Aeries Technology Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About Us:

Were helping Two Circles launch their new Technology Centre in Hyderabad. Two Circles is a global company working with clients like the Premier League, Arsenal, NFL, Wimbledon, Formula 1, Mumbai Indians, etc. Using data and technology to grow fan engagement worldwide. In Hyderabad, the team is building world-class digital products and managing billions of fan interactions for 950+ global clients. Exciting work, global impact, great culture.

Microsoft Dynamics Consultant

Job Description:

The role requires the candidate to:

Enhance Microsoft Dynamics Solutions: Support and occasionally lead the development and optimisation of Microsoft Dynamics Sales and Customer Service solutions.

Ensure Best Practices: Implement best-in-class configuration, customization, and development standards.

Act as SME for Technical Solutions: Provide expertise in Power Automate flows, connectors, middleware solutions, and data warehouse integrations (ADF and related tools).

Act as SME for Solution Integrations: Design and manage integration data flows between Microsoft Dynamics and other platforms.

Support Solution Design: Provide feedback on architecture and ensure delivery of scalable, high-performance Dynamics solutions aligned with business needs.

Upskill Junior Team Members: Mentor and develop internal Dynamics resources to build technical capability within the team.

Stakeholder Engagement: Effectively communicate and engage with Director and Executive-level stakeholders across technical and business functions.

Essential Skills

Functional Requirements:

Experience in system audits, requirements gathering, and process mapping

Ability to create functional and technical design documentation

Experience creating data architecture and entity relationship diagrams

Development of end-user acceptance testing scripts and UAT support

Creation of end-user training and support materials

Technical Requirements:

Strong understanding of Sales and Customer Service processes

Experience in customising, configuring, and developing Dynamics 365 solutions

Experience building apps within D365 Sales/Customer Engagement (CE)

Experience customising and configuring D365 Customer Service

Experience building agents in Microsoft Co-Pilot Studio

Proficiency in Microsoft Power Platform and PowerApps development

Working knowledge of JavaScript and C# (desirable)

Microsoft Certifications (PL-900, PL-200, PL-400) preferred

General Skillset:

Ability to deliver technical demonstrations to stakeholders

Experience working across large-scale, multi-market accounts

Strong relationship-building and collaboration skills across global teams

Attention to detail and ability to work in fast-paced environments

Willingness to travel as needed

Desirable Skills:

Interest in sports or entertainment industries

Self-starter attitude with a passion for working in a dynamic, entrepreneurial environment

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