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Business Analyst
2 weeks ago
OverviewA Business Analyst (BA) plays a critical role in bridging the gap between business needs and technology solutions. They analyze business processes, identify challenges, and recommend data-driven solutions to enhance efficiency and achieve strategic goals. Business Analysts work closely with stakeholders, including management, customers, and IT teams, to deliver successful project outcomes. Key ResponsibilitiesRequirement Gathering & Analysis
- Collaborate with stakeholders to understand business needs, objectives, and challenges.
- Document and analyze functional and non-functional requirements.
- Conduct gap analysis to identify areas for improvement.
Process Mapping & Improvement
- Analyse existing workflows and business processes.
- Develop process models and propose optimized solutions.
- Identify inefficiencies and recommend strategies to improve productivity.
Solution Development
- Liaise between business stakeholders and technical teams to ensure alignment.
- Assist in the design and validation of proposed solutions.
- Develop business cases and feasibility studies to support decision-making.
Documentation & Communication
- Create detailed reports, use cases, and business requirement documents (BRDs).
- Prepare visual aids such as flowcharts, wireframes, and process diagrams.
- Communicate findings and recommendations to stakeholders clearly and effectively.
Project Management Support
- Assist in project planning, timelines, and resource allocation.
- Monitor project progress to ensure deliverables meet business requirements.
- Facilitate stakeholder meetings and workshops.
Testing & Validation
- Define test cases and acceptance criteria for solutions.
- Conduct user acceptance testing (UAT) to ensure systems meet business needs.
- Address issues and refine solutions based on feedback.
Skills & QualificationsEssential Skills
- Analytical and critical thinking.
- Strong communication and interpersonal skills.
- Proficiency in data analysis tools (e.g., Excel, SQL).
- Familiarity with project management methodologies (Agile, Scrum, Waterfall).
Technical Knowledge
- Experience with software tools like JIRA, Confluence, or Microsoft Visio.
- Basic understanding of programming or database concepts is a plus.
Educational Requirements
- Bachelors degree in business administration, Information Technology, or a related field.
- Certifications like Certified Business Analysis Professional (CBAP) or PMI-PBA are advantageous.
Key Competencies
- Attention to detail.
- Problem-solving mindset.
- Ability to work in cross-functional teams.
- Adaptability to dynamic business environments.Role & responsibilities
Preferred candidate profile