Zonal Officer

Zonal Officer - Site Security

• Understand the strategic objectives of the business and site, and provides operational inputs to be incorporated into the strategy and roadmap
• Provide inputs for the design of the operating model and the SOPs, to ensure operations processes are incorporated appropriately
• Review the site operations and suggest process improvement initiatives in collaboration with the Process Centre of Excellence
• Oversee the end-to-end operations of the site, ensure adherence to the operating model and SOPs
• Provide guidance to the team on managing exceptions and report major exceptions to the Site Security Head
• Periodically submit performance reports to the Site Security Head as per the established performance review guidelines
• Assist in conducting security awareness programs across sites
• Conduct patrol of the premises using CCTV internally noting results in the daily occurrence log
• Oversee the Genetic system to continuously monitor data from CCTVs, sensors and other such automation equipment to deliver continuous surveillance
• Inspect to ensure that all critical alarms are working in a timely manner
• Assist in preventing unauthorised access/egress through Service Yards
• Continuously monitor the entry/exit points of the facility
• Oversee the Operations team of Access Control and ensure process adherence; Report deviations to Site head
• Oversee the issuing and deactivation of access cards for VIP visitors, first-time visitors, government officials via Kiosks, and other applicable systems
• Oversee the business traffic operations to ensure authorization checks of the trucks and other load carrying vehicles/ cargoes using tools including GPS tagging, RFID tagging
• Study the critical traffic blockages and suggest methods for improvement
• Oversee the operations of the Security officers to control traffic, ensuring adherence to established traffic rules
• Ensure gates are always manned and search/ inquiry is conducted as and when required
• Identify source inside company premises and develop and maintain sources for financial crime intelligence & Information networking
• Develop and foster relationships with business units and functions to ensure awareness and to keep check on fraudulent practices.
• Develop and maintain sources in Union to get timely information related to union activity in organization or nearby area.
• Ensure proactive Intelligence Gathering to foil attempts/likelihoods of any crime or union activities.
• Maintain track register of gathered information.
• Oversee end-to-end operations of Traffic Control Room
• Monitor the operations of the Control Room and ensure integration with the Integrated Security Control Room (ISCR)
• Oversee the patrolling procedures of the site and manage exceptions
• Periodically check the data from CCTVs, sensors and other such automation equipment to ensure operational vigilance
• Conduct road safety awareness sessions for Internal and external drivers
• Organize road safety week and engage stakeholders
• Monitor the toolbox talks on road safety awareness

Educational Qualification:

• Bachelor's degree in Business Management/ Operations or relevant field
• Preferable to have Certifications including Certified Fraud Examiners (CFE) / Transported Asset Protection Association (TAPA) certification / Physical Security Professional (PSP) / Certified Information Systems Security Professional (CISSP)/ Industrial Security professional certifications

Experiences:

• More than 3 years of work experience with minimum 1 years in a similar role - leading Security operations at a site/ work-unit for mid/large sized organizations
• Hands-on experience with designing and executing SOPs and operating model for Security Operations, such as Access Control, Patrolling and Surveillance, Traffic Management
• Rich experience managing large teams of Security guards, officers, and supervisors
• Well-rounded experience in Security systems, application, and equipment
• Experience of dealing with multiple stakeholders – internal as well as external
• Preferable to have worked in an organization with diversified business