Deputy Manager

Job Purpose

To handle and provide solution for a transactional activities of field team and making sure the implementation of projects are end to end satisfying the requirement.

Duties and Responsibilities

• Resolving SFDC functions related issues
• Resolving BRE level issues
• Educating internal and field teams on issues due to training requirements
• Constant observations on the issues raised by the field team
• Raising regular IT request to resolve issues
• Constant communication between IT and Product teams to identify the changes
• Attending bi-weekly meetings with IT to find the bigger solution
• Find solutions to the repetitive problems and submit BRD
• Interacting with field teams to identify the exact issues
• Required Qualifications and Experience
• Educational Qualificationsa)Graduate or equivalentb)1+ years of experience Finance industry support of systemc)
• Well versed in MS Officed)
• Agile ability on the work timings.