Rcu Manager

Role & responsibilities

We are seeking a highly skilled and experienced Risk Control Unit (RCU) Manager to lead risk and fraud control functions across our unsecured personal and business lending portfolio. The ideal candidate will be responsible for designing, implementing, and managing effective risk control frameworks, performing detailed investigations into potential fraud cases, and developing proactive strategies to minimize financial losses.

This role requires a strong understanding of unsecured lending, fraud detection techniques, risk analytics, and regulatory compliance in the financial services industry.

Key Responsibilities:

1. Risk Control & Assessment

• Develop and maintain robust risk control processes for unsecured personal and business loans.
• Evaluate and assess risks across various stages of the loan lifecycle application, disbursement, repayment, and recovery.
• Implement early warning systems and controls to identify and mitigate high-risk applications or transactions.
• Collaborate with underwriting and credit teams to align risk policies with lending practices.

2. Fraud Control & Investigation

• Lead investigations into suspicious loan applications, customer behavior, or transactions indicating potential fraud.
• Develop and maintain a fraud monitoring and detection system tailored to unsecured lending.
• Coordinate with third-party verification agencies, law enforcement, or legal teams for evidence collection and resolution.
• Document fraud cases and maintain an internal fraud registry for future risk mitigation.

3. Risk & Fraud Analytics

• Utilize data-driven approaches to identify emerging fraud patterns or systemic risk trends.
• Recommend enhancements to scoring models, rule engines, or decision systems based on investigation findings.
• Generate regular reports and dashboards for management on fraud losses, recovery efforts, and control effectiveness.

4. Compliance & Governance

• Ensure adherence to regulatory requirements and internal policies for risk and fraud control.
• Design and implement standard operating procedures (SOPs) for RCU operations.
• Conduct periodic audits, mystery shopping, and field investigations to verify authenticity and process adherence.

5. Team Management & Training

• Lead and manage a team of risk investigators and analysts.
• Conduct regular training and capacity-building sessions for staff on fraud detection and risk control techniques.
• Foster a culture of vigilance, integrity, and compliance within the team.

Key Requirements:

Education:

• Bachelor's degree in Finance, Risk Management, Accounting, Criminology, or a related field.

Experience:

• Minimum 3+ years of experience in risk control, fraud detection, or investigations within a financial institution, NBFC, or fintech company.
• Proven track record in managing unsecured personal and business loan portfolios.
• Strong investigative, analytical, and forensic skills.

Skills:

• In-depth understanding of unsecured loan products, underwriting processes, and fraud typologies.
• Proficient in using fraud detection tools, risk engines, and data analytics platforms.
• Excellent communication, leadership, and decision-making skills.
• Ability to work cross-functionally with internal teams and external stakeholders.

Preferred Attributes:

• High ethical standards and attention to detail.
• Strong problem-solving capabilities under pressure.
• Willingness to travel for on-ground investigations, if required.

Preferred candidate profile