Site Reliability Engineer

1 week ago

Gurugram New Delhi Noida, India Systechcorp Inc Full time US$ 90,000 - US$ 1,20,000 per year

Job Title: Lead

Work Location: Noida, UP

Skill Required: Site Reliability Engineering (SRE)

Experience Range: 6-8 Years.

Job Description:

Essential Skills:

• Looking for resources who have 5+ years of experience as an SRE or Application Support Lead.

• Experience with Agile and have previous working experience in agile methodology, Kanban, Jira tools.

• Ability to identify the KPIs for business performance.

• Good hands-on experience collecting performance data, analyzing, troubleshooting, and tuning.

• Master new software and tools required to perform technical research analysis for incidents/bugs reported in PROD env.

• Identify process gaps or boundaries and determine improvements/automations to enhance current processes.

• Train new joiners and set expectations clearly on the SOPs/SLAs to be followed.


• Experience in Troubleshooting activities, debugging environmental issues, and ensuring day-to-day support for production.

• Excellence in driving issue resolutions and ensure RCA & CAPA to be documented & tracked till closure within SLA.

• Ensure there is no slippage of SLAs or deviation in SLAs/KPIs.

• Knowledge sharing and educating team members to enable them to contribute to any backlog tasks/suggest any best practices to adopt and follow.

• Strong leadership skills to collaborate with clients and other teams to discuss the challenges/blockers/new requirements to identify root cause and understand possible solutions.

• Excellent analytical skills with the flexibility to adjust to changing work priorities.

• Function well in a team environment while being self-motivated to work effectively without supervision.

• Organize and lead daily personal priorities along with a team of 3-5 members.

Technical Expectations:

• Experience in Monitoring and reporting tools such as Grafana (Preferred), Coralogix, Datadog

• Able to configure alerts, tracing for continuous monitoring on APM tools like ELK, Splunk, and any log aggregation tools.

• Use postman and troubleshoot API

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