Senior Software Engineer

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role
Veeva is looking for a passionate Senior Salesforce Software Engineer to work at our Hyderabad location. The successful candidate will work with a team of highly skilled engineers with various skills in mobile, web, database and cloud technologies.

What You'll Do

• Troubleshoot and resolve technical issues: Investigate and fix problems within the Salesforce platform and in the integrated SQL database.
• Execute database queries: Write and execute SQL queries to retrieve, update and analyze data stored in the SQL Server database.
• Perform root cause analysis: Investigate issues to identify their underlying cause and prevent future occurrences.
• Support integration: Investigate issues that occur during data migration or synchronization between Salesforce and SQL Server, using methods such as APIs or ETL tools.
• Create and maintain documentation: Write knowledge base articles and internal process documents to help users and other team members resolve issues more efficiently.

Requirements

• Technical skills:
• Salesforce Platform: In-depth knowledge of the Salesforce platform. Expertise in standard and custom objects, user profiles, permissions, and security settings.
• Java Development Skills: Proficient in Java SDK (Preferred).
• Integration knowledge: Must have hands-on experience with APIs (REST) processes to understand how data is transferred between systems.
• Apex and SOQL: Ability to understand and debug Apex code and write Salesforce Object Query Language (SOQL) queries to retrieve data from Salesforce.
• Microsoft SQL Server: Proficiency in writing complex SQL queries using T-SQL, functions, stored procedures and views as well as handling data imports/exports.
• Database concepts: Solid understanding of database design, data integrity and management.
• Experience with Agile/Scrum development methodologies.
• Soft skills:
• Problem-solving: Excellent analytical and troubleshooting abilities to diagnose and resolve technical challenges effectively.
• Communication: Strong written and verbal communication skills for clear and effective interaction with both technical and non-technical stakeholders.
• Customer service: Empathy, patience, and a customer-focused attitude to maximize satisfaction with the support process.
• Collaboration: Ability to work effectively with other teams, including support and product.

*Nice to Have*

• Vault experience
• Experience working in Life Sciences industry

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.