Business Analyst

5 days ago

Bengaluru Mumbai Pune, India Publicis Full time US$ 90,000 - US$ 1,20,000 per year

Context:

We are seeking a Business Analyst to support our Digital Production Content Factory team for a leading global pharmaceutical client. This role requires deep expertise in bridging communication between our development teams and Japanese-speaking client stakeholders, ensuring accurate understanding, documentation, and delivery of requirements for digital marketing production.

Key Responsibilities:

  • Facilitate stakeholder requirement sessions in Japanese to capture detailed business needs for digital content production.
  • Translate Japanese business requirements into clear, actionable tasks for internal teams.
  • Review, interpret, and write Japanese content for accuracy and cultural nuance across digital assets.
  • Analyse and document client business processes in Japanese and English to ensure precise understanding by all stakeholders.
  • Verify release configurations for Japanese market deliverables to ensure compliance with local regulations, branding, and linguistic standards.
  • Collaborate closely with project managers, developers, designers, and QA teams to ensure high-quality Japanese content delivery.
  • Maintain updated process documentation for Japanese content workflows to improve onboarding and reduce errors.

Experience & Skills:

  • Fluency in Japanese (JLPT N1 or N2) with proven reading and writing expertise.
  • Strong verbal and written communication skills in both Japanese and English, including negotiation and team collaboration.
  • Proven experience in digital production, marketing content operations, or content factory environments.
  • Familiarity with marketing automation platforms (e.g., Salesforce Marketing Cloud, Salesforce Health Cloud, CRM, CDP, Analytics tools).
  • Understanding of the Software Development Life Cycle (SDLC) in a production context, including requirements analysis, release validation, and support.
  • Experience with relational databases and basic SQL commands is an asset.
  • Knowledge of digital marketing in the healthcare/pharmaceutical industry is preferred.
  • Proficiency in Agile delivery methods and use case modelling.

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