Customer Support Executive-Chandigarh/Mohali

5 days ago

Chandigarh Mohali Panchkula, India Kabalikrut Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities

A Customer Support Executive is responsible for handling customer queries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.

Customer Interaction:

Respond to customer inquiries via phone, email, or chat.

Customer Satisfaction:

Ensure a positive customer experience in every interaction.

Preferred candidate profile

Education: Graduate in any stream (BBA, B.Com, BA, etc.)

Experience: Fresher or up to 1 year of experience in customer service / BPO / call center (voice or non-voice)

Communication Skills: Excellent verbal and written communication in English and Hindi

Technical Skills: Basic computer knowledge, MS Office, and ability to work with CRM tools

Personality Traits:

Positive attitude and willingness to learn

Strong listening and problem-solving skills

Patience and empathy toward customers

Ability to handle pressure and multitask

Availability: Flexible for rotational shifts (if required)

Location: Candidates residing near the job location or willing to relocate preferred

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