Software Development Engineer II

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users  with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

• We're looking for a Senior Software Engineer to join the team in building the HighLevel Desktop App, a critical productivity companion serving nearly 2 million monthly active users.
• Built in Electron, the desktop app bridges the gap between web and native delivering faster workflows, offline access, notifications, and integrated user experiences across the HighLevel ecosystem.
• In this role, you'll work hands-on across the Electron stack, shaping how performance, reliability, and cross-platform consistency come together at scale. You'll collaborate closely with design, frontend, and infrastructure teams to build a desktop experience that feels fast, native, and seamless.

• Build and evolve features within the HighLevel Desktop App, delivering a world-class experience to hundreds of thousands of daily active users.
• Work across both frontend and backend layers within Electron, integrating HighLevel's APIs and native OS capabilities (notifications, updates, file access, etc.).Implement performant, modular UI components using , React, or similar frameworks inside the Electron shell.
• Collaborate with backend teams to design and consume APIs, IPC handlers, and secure data sync workflows.
• Identify, debug, and resolve complex rendering, memory, and performance issues across main and renderer processes.
• Develop cross-platform build, packaging, and auto-update workflows for macOS, Windows, and Linux using Electron tooling.
• Optimize app startup time, rendering efficiency, and caching to ensure low-latency, smooth user experiences.
• Work closely with design and product to prototype, iterate, and ship high-impact desktop features quickly and reliably.
• Contribute to observability, logging, and crash-reporting systems to maintain stability and quality at scale.
• Collaborate with infrastructure teams to ensure seamless deployment and monitoring using Google Cloud Platform and related tools.

• 3+ years of software engineering experience, with 1+ years building desktop or web applications at scale.
• Solid experience developing Electron applications, including main/renderer process architecture and IPC communication.
• Strong proficiency with frontend frameworks such as , Nuxt, or React, and deep understanding of UI performance tuning.
• Experience building or integrating backend API services using and TypeScript.Familiarity with NoSQL databases (MongoDB, DynamoDB) and Redis, and experience working with Google Cloud infrastructure (GCP, CI/CD, deployment).
• Deep understanding of performance profiling, memory optimization, and browser rendering lifecycles.
• Skilled at debugging and resolving cross-platform issues across Windows, macOS, and Linux environments.Strong problem-solving ability with a focus on product quality, DX (developer experience), and maintainability.
• Excellent collaboration and communication skills - comfortable working across product, design, and infrastructure teams.

• Experience developing offline-first or data-sync architectures for desktop or mobile environments.
• Familiarity with auto-update pipelines, app signing, and release workflows for Electron.
• Contributions to open-source Electron, Chromium, or frontend performance tools.
• Experience working with real-time messaging, notifications, or background sync features.
• Interest in AI-assisted development tools or integrating AI features into user workflows

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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