Business Analyst

About this opportunity

We are seeking an experienced Business Analyst to join our team, playing a critical role in bridging business needs with technology solutions. You will work closely with stakeholders to understand and translate their goals into actionable project deliverables, supporting strategic initiatives and driving operational excellence.

What you will do

• Collaborate with stakeholders to capture and manage business goals, requirements, and ensure alignment with project outcomes.
• Elicit, analyze, and document comprehensive business requirements, process maps, specifications, and user stories.
• Support strategic planning, contribute to product roadmaps, and participate in quality assurance activities.
• Partner with IT teams to design, implement, test, and manage changes while ensuring solutions meet business objectives.
• Analyze data to generate insightful reports, identifying trends, inefficiencies, and opportunities for process improvements.
• Recommend system and process modifications, controls, and procedures to enhance operational effectiveness.
• Provide training and support to end-users and stakeholders on new systems, tools, or processes.

You will bring

• 8-14 years of relevant experience in the IT industry with strong business and domain knowledge.
• Exposure to sales, bid office, and proposal preparation is a valuable plus.
• Exceptional analytical, logical thinking, problem-solving, and critical thinking capabilities.
• Excellent communication, presentation, and interpersonal skills, both verbal and written.
• Detail-oriented, inquisitive, highly organized with strong time-management skills.
• Proficiency in data analysis, analytics tools, and statistical techniques.
• Experience working as a Business Analyst in Agile/Scrum environments using tools like JIRA, Confluence, Gliffy, and Lucid Chart.
• Ability to work independently or collaboratively with flexibility to adapt to evolving business needs.
• Skilled in driving process improvements, supporting change management, and delivering measurable operational impacts.
• Familiarity with API deliveries and data exchange processes between systems.
• Bachelor's degree in computer engineering, information technology, or an equivalent business degree is desirable.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Chennai

Req ID: 773949