System engineer

2 weeks ago


Bengaluru, Karnataka, India Quest Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Requirements

Around 3 years of experience

§ Diploma or Degree with good communication skills

§ Good understanding of work/support environment

§ Good experience in installation and troubleshooting of desktops/laptops, printers

§ Good experience on installation of Windows XP and MS-Office

§ Knowledge of Windows Domain, Servers, DHCP and DNS

§ Installation and troubleshooting of Antivirus software

§ Good knowledge on outlook client

§ Good experience on installation of desktops/laptops, printers

§ Asset / Inventory management

Deliverables 

§ All Desktop Problems ( Hardware and Software)

§ Monitoring Antivirus and Systems Performance

§ Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.

§ Maintain all the assets and update the asset database at regular intervals.

§ Provide regular technical support for desktops, laptops, printers, and peripherals, 

§ Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting

§ Performs miscellaneous job-related duties as assigned by Manager

§ Troubleshooting AN / VPN issues for clients

§ Close all assigned tickets in the ticketing system within SLA

§ Follow IT policies and procedures to execute daily work

§ Provide Executive support to Management on a need basis

Work Experience

All Desktop Problems ( Hardware and Software)

§ Monitoring Antivirus and Systems Performance

§ Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.

§ Maintain all the assets and update the asset database at regular intervals.

§ Provide regular technical support for desktops, laptops, printers, and peripherals, 

§ Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting

§ Performs miscellaneous job-related duties as assigned by Manager

§ Troubleshooting AN / VPN issues for clients

§ Close all assigned tickets in the ticketing system within SLA

§ Follow IT policies and procedures to execute daily work

§ Provide Executive support to Management on a need basis



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